Overnight Guest Services Agent

3 months ago

London, United Kingdom Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Ten Trinity Square is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dinning, afternoon tea & bar).

Four Seasons Hotel London at Ten Trinity Square is looking for an Overnight Guest Services Agent to join our team

The Overnight Guest Services Agent role:

The Overnight Guest Services Agent is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. This position is a Full Time Permanent Overnight position, which will be responsible for ensuring seamless service on the Overnight Shift. It is a must that you have a UK driving license for the role

Just some of the benefits Four Seasons Hotel Ten Trinity Square employees enjoy:

£33,700package which includes Hotel service charge, and salary.

40 hour working week

Excellent Training and Career Development opportunities

Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.

Free meals at Pepys while on duty including fruits, coffee/tea and fizzy drinks available throughout the day

Up to 2 paid Wellness days per year

Holiday entitlement increases with years of service up to 33 days off

Free Life Insurance while on duty.

Bupa Dental and MediCash plan available.

Opportunities to build a successful career with global potential

Season Ticket Loan & cycle to work scheme

Free Uniform dry cleaning available

Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.

Access to Wagestream– a salary advance benefit

Employee Recognition Programmes

&many, many more surprises to discover

We look forward to receiving your application

  • Overnight Guest Services Agent

    2 weeks ago

    London at Ten Trinity Square, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Overnight Guest Services Agent

    4 weeks ago

    South West London, United Kingdom The Trafalgar St James Full time

    About Us At The Trafalgar St James, we recognize that our team members are essential to our achievements. We are dedicated to providing boundless opportunities for career advancement, personal development, and a nurturing work atmosphere. Additionally, we offer a range of outstanding benefits for our staff. Position Overview We are in search of a warm and...

  • Overnight Guest Services Agent

    4 weeks ago

    South West London, United Kingdom The Trafalgar St James Full time

    About Us At The Trafalgar St James, we recognize that our team members are essential to our achievements. We are dedicated to providing limitless opportunities for career advancement, personal development, and a nurturing and empowering workplace. Additionally, we offer a variety of outstanding benefits for our team members. Position Overview We are seeking...

  • Overnight Guest Services Representative

    4 weeks ago

    City of London, United Kingdom Four Seasons Hotel London at Ten Trinity Square Full time

    Position Overview:The Four Seasons Hotel London at Ten Trinity Square is seeking a dedicated Overnight Guest Services Agent to enhance our esteemed Guest Services Team.About Four Seasons:At Four Seasons, our strength lies in our people. We are a diverse group of individuals committed to personal growth, striving for excellence, and treating one another with...

  • Guest Service Agent

    4 months ago

    London, United Kingdom Guest Experience Full time

    **_Be our star, join us and create your own successful story _** We are currently looking for **Guest Service Agent** to join our team in **Meliá** **White House** **_ Our Benefits Package Includes:_** - **Competitive Salary**: - **Holidays**: 28 days’ holiday including 8 public holidays - **Contributory pension scheme and Life Assurance**: -...

  • Overnight Guest Services Representative

    4 weeks ago

    City of London, United Kingdom Four Seasons Hotel London at Ten Trinity Square Full time

    Position Overview:The Four Seasons Hotel London at Ten Trinity Square is seeking a dedicated Overnight Guest Services Agent to enhance our esteemed Guest Services Team.About Four Seasons:At Four Seasons, our strength lies in our people. We are a diverse group of individuals committed to personal growth and excellence, dedicated to treating each other with...

  • Overnight Guest Services Representative

    4 weeks ago

    City of London, United Kingdom Four Seasons Hotel London at Ten Trinity Square Full time

    Overview of Four Seasons Hotel London at Ten Trinity Square:Four Seasons is driven by our dedicated team. We are a group of individuals striving for excellence, pushing our limits, and treating each other with respect and kindness. Our global team members create remarkable experiences for our guests, residents, and partners through a commitment to luxury and...

  • Guest Service Agent

    3 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...

  • Overnight Guest Services Representative

    4 weeks ago

    City of London, United Kingdom Four Seasons Hotel London at Ten Trinity Square Full time

    Position Overview:The Overnight Guest Services Agent plays a crucial role within the Guest Services Team, dedicated to ensuring that our guests receive exceptional care from the moment they arrive. This is a Full-Time Permanent position focused on delivering seamless service during the Overnight Shift.About Four Seasons:At Four Seasons, we are driven by our...

  • Guest Services Agent

    2 weeks ago

    London, United Kingdom Nobu Hotel London, Portman Square Full time

    THE ROLE OF GUEST SERVICES AGENT As a Guest Services Agent you will be responsible for answering any incoming calls in a warm, friendly and hospitable manner including transferring of calls and taking messages. Your tasks as a Guest Services Agent will include but will not be limited to: To create a warm and welcoming first impression over the phone. To...

  • Guest Services Agent

    2 weeks ago

    North West London, London, United Kingdom Nobu Hotel London, Portman Square Full time

    THE ROLE OF GUEST SERVICES AGENT As a Guest Services Agent you will be responsible for answering any incoming calls in a warm, friendly and hospitable manner including transferring of calls and taking messages. Your tasks as a Guest Services Agent will include but will not be limited to: To create a warm and welcoming first impression over the phone. To...

  • Switchboard / Guest Service Line Agent

    3 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Switchboard / Guest Service Line Agent

    3 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Switchboard / Guest Service Line Agent

    3 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? **About Meliá White House Hotel NW1 3UP** Meliá White House is a modern and elegantly...

  • Guest Services Agent

    4 days ago

    London, United Kingdom Apply Gateway Full time

    Job Ref: NOB2285Branch: Nobu Hotel London Portman SquareLocation: London Portman Square, West LondonSalary/Benefits: £27,516 plus up to £8,000 service charge and benefitsContract type: PermanentHours: Full TimeHours per week: 40 hours per weekPosted date: 06/09/2024Closing date: 20/10/2024THE ROLE OF GUEST SERVICES AGENTAs a Guest Services Agent you will...

  • Night Guest Service Agent

    1 month ago

    City of London, Central London, United Kingdom Four Seasons Hotel London at Ten Trinity Square Full time

    Four Seasons HotelLondon atTen Trinity Square is looking for an Overnight Guest Services Agent to join ourteam!About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world...

  • Guest Communications Agent

    3 months ago

    London, United Kingdom The BoTree Full time

    The Botree luxury hotel are thrilled to announce an exciting opportunity for a **Guest Communication Agent** **to join us. **Salary**: up to £26,000 per annum Our **Guest Communication Agent** will: - Efficiently handle all phone calls, both internal and external. - Manage reservations and maintaining accurate records, ensuring guest preferences are...

  • Overnight Guest Services Associate

    1 week ago

    London, Greater London, United Kingdom Hyatt Corporation Full time

    Overnight Guest Services AssociateCompensation: Attractive remuneration package with supplementary perksCompany OverviewBecome part of a workforce that prioritizes diversity and inclusivity. Hyatt Corporation is celebrated for its storied legacy and outstanding guest services. Join a worldwide organization dedicated to fostering a positive work environment...

  • Overnight Guest Services Associate

    4 weeks ago

    London, Greater London, United Kingdom Hyatt Corporation Full time

    Overnight Guest Services AssociateCompensation: Attractive remuneration package with supplementary perksCompany OverviewBecome part of a workforce that prioritizes diversity and inclusivity. Hyatt Corporation is celebrated for its storied legacy and outstanding guest services. Join a worldwide organization dedicated to fostering a positive work environment...

  • Guest Service Agent

    3 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...