Hospital Home Care Co-ordinator

2 weeks ago

Lancaster, United Kingdom University Hospitals of Morecambe Bay NHS Trust Full time

Job summary

Are you a dynamic, motivated, resilient individual with exceptional administrative skills?

You must be self-motivated and committed to providing a high quality service.

The Hospital Home Care Service supports patients to return home using the trusts supported discharge model and to continue their rehabilitation pathway in the community. The service is supported by a team of Physiotherapists and Occupational Therapists and Clinical Therapy Support Workers, thus enabling the patient' rehabilitation journey to continue in the community in their own homes. The service also has registered nurse support with a Manager and Clinical Lead who provide 7 day support

The service provides support to the patients with their activities of daily living thus enabling them to remain in their own home. The service also supports patients in the terminal phase of their illness providing end of life care needs and psychological and spiritual support to patients and their families.

Main duties of the job

You will be required to develop strong links with other members of the multi-disciplinary team members involved in the discharge process and the on-going care needs of the individual patients in the community

You will be expected to use your own initiative and be able to work unsupervised, undertaking specific work including audit as necessary, as this role is pivotal to driving this service forward.

You should have a good working knowledge of eroster / EASY pay mileage system and Microsoft Office including 'Word', Excel and Microsoft Teams.

In addition to the office workload the co-ordinator will be required to support the staff and patients in the community in terms of staff supervision and patient care when service demands are needed ( to cover staff sickness) This will involve supporting patients with an exercise programme and therapy treatments and assisting with personal care and activities of daily living

About us

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website

Person Specification

Education and qualification

Essential

NVQ 3 in administration or equivalent

Desirable

NVQ 4 diploma in business and administration

Experience

Essential

Proven experience in system set up and maintanance Experience in an administrative setting Experience in a care setting

Desirable

Proven NHS experience Good understanding of client group and their needs

Skills, ability and knowledge

Essential

Excellent organisational skills Ability to plan and organise workload effectively Ability to work accurately and under pressure Committed to continuous professional development of self and staff Ability to work unsupervised Effective communication skills Advanced keyboard skills Reliable and honest, with a respect for privacy and confidentiality To use a person centred approach at all times Professional and sensitive telephone manner

Desirable

Understanding of NHS systems Knowledge of NHS initiatives Ability to contribute ideas and follow though when appropriate Good understanding of client group Understanding of CQC requirements

Miscellaneous

Essential

Ability to be flexible to accomodate the needs of the service Ability to comply with the Trust policies

Desirable

Hold a full UK driving license and ability to use own car to travel in the community cross bay. There is a requirement to have Class 1 business insurance

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