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Urgent response Clinical Support Worker
4 months ago
Job summary
Do you want to support patients in their own homes avoiding hospital admission? Do you want to make a real and valuable difference to patients in their own homes? Do you want a career where we will support your learning and help you to achieve your goals?
Main duties of the job
We are looking for people who share our values:
we are caring and compassionate we deliver quality and value we work in partnership.We are seeking people who are adaptable and collaborative, with the potential to grow, and the ability to plan, prioritise and organise their work, to join our Urgent Response team.
Urgent Response are part of the multi-disciplinary urgent response service supporting unwell patients in domiciliary and care homes across Medway. Our aim is to prevent hospital admission, provide treatment and onward referrals to support patients in their own homes or care homes. We promote/preserve the health needs of individuals, families and communities, encourage self-care as well as undertake assessment and evaluation of care with the support of onward referrals to other community services to aid in onward care.
The service operates 7days per week from 8am - 8pm, 365 days of the year.
The Urgent Response teams provide care for patients, aged 18 and over who are within the Medway area, delivering a range of personalised care and treatment to those with complex and long-term conditions, supporting people to stay safe and well at home.
Our Urgent Response team aim to achieve three sets of goals:
Providing compassionate, professional, high quality care Health, wellbeing and fun at work Working in collaboration with our fellow health and social care providers locally
About us
So what else?
This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you'll even have the opportunity to become an MCH shareholder. We encourage staff to get involved in exploring new ways of working and service development. We'll provide well established, in-service training, one to one supervision, and appraisals with regular support. You'll be able to develop your skills in a friendly and supportive team.Would you like to work flexibly?In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
The small print
Informal visits can be arranged on request. We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme. MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients. Job description
Job responsibilities
To work as part of the multi-disciplinary urgent response service to support unwell patients in domiciliary and care homes. This role will perform urgent venous blood sample collection to service users over the age of 18 years and a limited range of basic nursing tasks. The service operates from 0800-2000hrs 7 days a week. To work as a member of a multidisciplinary team providing clinical care for patients within research and evidence-based guidelines. The team comprises of advanced clinical practitioners, paramedics, phlebotomists, therapists, care managers and social care providers. In the role as Clinical Support Worker, working without direct supervision you will be responsible for delivering clinical care for patients in their own home. With Immediate access to a qualified staff member for advice and direction on care as required. You will be responsible for your prioritising your own caseload of work and be responsible for tasks delegated from a registered nurse. Assist in preparing patient notes and relevant charts/documentation on admission to the service, prior to the first home/clinic visit and as required. Assist the registered nurse in the prevention of pressure damage and care of patients pressure areas, recording and maintaining relevant documentation and escalation as required. When necessary initiate and assist with any emergency procedures including basic cardio pulmonary resuscitation. Perform and record (in real time) patients vital signs as directed, reporting findings to the registered nurse on duty Temperature, Blood Pressure, Respiration, Oxygen Saturation and Heart Rate. Reports patients condition to qualified staff and escalate appropriately early warning triggers in line with service standard operating procedures. Perform venepuncture as directed by the registered practitioner, ensuring relevant documentation is completed and PPE policy followed. Perform additional clinical skills as directed by the registered practitioner where trained and competent to do so within the scope of the role and speciality. At the request of the registered practitioner, perform Blood Glucose levels finger pricks, utilising blood glucose monitoring equipment recording results within the patients record. Where abnormal results are identified, escalate to the registered practitioner on duty. Collect Midstream and Catheter specimens as per organisational policy. Coordination of Virtual Wards including the monitoring of a patient clinical dashboard Virtual Ward equipment implementation and monitoring. Person Specification
Qualifications
Essential
Educate to NVQ level in 2 in Health & Social Care
Desirable
Experience of pressure area care
Experience
Essential
Previous experience in health or social care setting Experience in undertaking basic clinical observations Extensive experience working as an assistance at Band 2/3 or equivalent Working using own initiative
Desirable
Experience in basic wound care
MCH Values
Essential
Demonstrates behaviours in line with all three MCH values
Desirable
Knowledge in basic wound care