Patient Safety Manager
3 months ago
Job summary
Do you want to make a positive impact on patient safety and the quality ofhealthcare in the NHS?
We have a fantastic opportunity to become the Trusts patient safetymanager. Working as part of a close knit team the postholder will provideexpert support to patient safety whilst supporting the development of apatient safety culture and safety systems.
As a highly motivated team player you will have a clinical background andexcellent communication and influencing skills. This is a busy role, requiringexcellent organisational skills, the ability to work under pressure and tomeet tight deadlines.
The role will provide great opportunity for development.
This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.
This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at
Main duties of the job
The postholder will play a lead role in patient safety at UCLH ensuring theprovision of efficient and responsive central patient safety functions and by contributing to the development of the Trust approach to patient safety and the patient safety incident response framework (PSIRF).
The postholder will provide expert support and undertake patient safety incident investigations (PSIIs) as needed.
The post holder leads on incident management and will also be (or willbecome) a patient safety specialist.
You will be supported to develop and undertake any key training needed.
Interviews will be held on Thursday 29th August
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
Person Specification
Knowledge and Qualifications
Essential
Master's degree or equivalent relevant experience Evidence of successful study at a higher level within a specialist environment of serious incidents or project management or equivalent specialist knowledge. Clinical background / qualification
Experience
Essential
Significant and demonstrable experience of working in the NHS at a senior level in relevant fields eg serious incident management, PSIRF implementation Substantial experience of staff leadership and management across a range of functions. Significant experience of working in a large and complex health environment at a senior level and directly influencing at corporate level.
Skills and Abilities
Essential
Advanced planning and organisational skills Well-organised, methodical and analytical. Ability to plan and organise a varying workload effectively to meet deadlines in the short and long term and react to changing demands and work priorities. Ability to make decisions and solve complex problems Ability to develop strong professional networks The ability to manage complex and often conflicting issues. Ability to present complex information in an understandable and concise manner, drawing on different writing styles including reports, business plans, action plans, summaries and policies as necessary. Current in-depth awareness of incident management issues and the ability to keep abreast of ongoing developments in the field. Able to deliver an effective incident management function in the Trust which complies with national standards and reflects new developments. Good understanding of patient safety and the patient safety incident response framework, clinical governance policy framework and agenda.
Personal Qualities & Attributes
Essential
Commitment to continuous improvement activities Positive attitude toward change Commitment to staff development Resilience and ability to get the job done Excellent time management skills Can work to deadlines whilst maintaining a high standard Demonstrable enthusiasm and commitment to improvement-focused patient safety and quality initiatives, research and its application to practice Methodical & systematic approach to work, involving close attention to detail
Values
Essential
Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving.
Communication
Essential
Excellent strategic communication skills Ability to deal confidently and appropriately with staff at all levels of the organisation, including at a very senior level. Ability to negotiate with and influence front line and management staff at all levels, including senior managers and directors. Ability to work within a team as a team member or leader, including the ability to enthuse and motivate reporting staff. Able to work in a collaborative and facilitative working style. Articulate, influential and persuasive. Able to encourage and enthuse others. Ability to advise on appropriate methods of problem solving. Ability to work across boundaries and breakdown barriers. Confident when speaking in public and at large meetings
Personal and People Development
Essential
Experience of active and appropriate staff management of directly reporting staff, in line with Trust policies. Experience of appraisal and performance management of staff by setting team and individual objectives.
Desirable
Experience of budgetary approval for timesheets.
Information processing (IT skills)
Essential
Proficient in the use of MS Office applications: Microsoft Word, Outlook, Access, Powerpoint and Excel
Desirable
Ability to define, collate, retrieve & manipulate safety data Ability to interrogate databases.
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties-
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