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Receptionist - Wilmslow

2 months ago

Wilmslow, United Kingdom JW Lees Full time
Receptionist - Wilmslow

Hotel Receptionist Vacancy

We are looking for a Hotel Receptionist to join our fabulous team.

What we offer our Receptionists:

  • Annual profit share, ensuring you share in the success of the company
  • 30% discount on food and drink across our pubs and inns for you and friends and family
  • 50% off food when on shift
  • Discounted stays in our hotels and inns
  • Wellbeing support with our Employee Assistant Programme
  • Great opportunities to grow in your role and progress your career
  • Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Receptionist does at our Hotel:

  • Meet and greet guests and visitors to the Hotel
  • Manage face to face, on line and telephone bookings
  • Check all reservations and room allocations
  • Handle guest queries and requirements
  • Check guests in and out of the Hotel
  • Prepare restaurant reservations
  • Maintain occupancy levels on the computer system
  • Manage the computer system including room rates and changes
  • Deal with customer requirements, complaints and service issues
  • Handle cash and card payments
  • Ensure a safe environment in which to work; report any hazard or maintenance defects immediately