Hotel Receptionist

6 months ago

Wilmslow, United Kingdom AG Hotels Group Full time

AG Hotels Group is seeking a dedicated and customer-oriented Hotel Receptionist to join our team at **Best Western Pinewood Manchester Airport Wilmslow Hotel** **, Handforth (SK9 3LF).** As a Hotel Receptionist, you will be responsible for providing excellent customer service and ensuring the smooth operations of the hotel.

**Responsibilities**:

- Greet and check-in guests arriving during the shift
- Assist guests with inquiries, requests, and provide information about the hotel and local area
- Handle guest complaints or issues promptly and professionally
- Manage the check-out process and ensure accurate billing
- Handle cash and credit card transactions accurately
- Maintain the front desk area, ensuring it is clean, organized, and presentable
- Perform audit and ensure the safety and security of guests and the premises
- Perform administrative tasks, such as updating guest records and making reservations
- Collaborate with other departments, such as housekeeping and maintenance, to ensure guest satisfaction
- Handle emergency situations and follow appropriate procedures

**Requirements**:

- Previous experience as a hotel receptionist will be preferred
- Knowledge of PMS and basic computer skills
- Excellent interpersonal and communication skills
- Strong customer service orientation
- Ability to handle multiple tasks and work under pressure
- Attention to detail and problem-solving skills
- Availability to work on weekends and holidays
- Professional appearance and demeaner

**Job Types**: Part-time, Permanent

Pay: £11.97 per hour

Expected hours: 24 per week

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Referral programme

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Application question(s):

- Have you worked on PMS system?
- Are you willing to do 7 - 3 and 3 - 11 shift?

**Experience**:

- Hotel: 1 year (required)

Work Location: In person

  • Hotel Receptionist

    6 months ago

    Wilmslow, United Kingdom JW Lees Full time

    **Hotel Receptionist Vacancy - Wilmslow - Flexible hours including weekends - Up to £11.44 per hour** Are you looking for that next opportunity in Hospitality? Are you friendly, customer focused and love working within a great team? Then this may be just the right role for you! **What we offer you**: - Competitive pay - up to £11.44 per hour plus...

  • Hotel Receptionist

    6 months ago

    Wilmslow, United Kingdom J.W. Lees Full time

    The Stanneylands, Wilmslow, Cheshire - Permanent - £11.44 per hour Discount Card, Pension Scheme, Profit Share **Hotel Receptionist Vacancy - Wilmslow - Flexible hours including weekends - Up to £11.44 per hour** Are you looking for that next opportunity in Hospitality? Are you friendly, customer focused and love working within a great team? Then this...

  • Receptionist

    5 months ago

    Wilmslow, United Kingdom Britannia Hotels Full time

    **Location: Wilmslow, SK9 4LR, United Kingdom** **Address: Altrincham Road** **We have an exciting new vacancy!** **Full-Time Receptionist** South of Manchester city centre and not far from Manchester Airport this peaceful Wilmslow hotel takes full advantage of its location and amenities, it is the prime choice for people travelling to the Airport making...

  • Receptionist - Wilmslow

    1 month ago

    Wilmslow, United Kingdom JW Lees Full time

    Receptionist - WilmslowHotel Receptionist Vacancy - Up to 11.44 per hour plus tips and profit shareWe are looking for Receptionist to join our fabulous team.What we offer our Receptionists:Annual profit share, ensuring you share in the success of the company30% discount on food and drink across our pubs and inns for you and friends and family50% off food...

  • Receptionist - Wilmslow

    1 month ago

    Wilmslow, United Kingdom JW Lees Full time

    Receptionist - WilmslowHotel Receptionist Vacancy - Up to 11.44 per hour plus tips and profit shareWe are looking for Receptionist to join our fabulous team.What we offer our Receptionists:Annual profit share, ensuring you share in the success of the company30% discount on food and drink across our pubs and inns for you and friends and family50% off food...

  • Night Receptionist

    6 months ago

    Wilmslow, United Kingdom AG Hotels Group Full time

    AG Hotels Group is seeking an experienced and confident "Night Receptionist" to join our team at “Pinewood on Wilmslow Hotel”, Cheshire. We are looking for a night receptionist who puts our people at the heart of everything we do and is passionate for customer service & hospitality. As a night receptionist, you will be responsible for the smooth...

  • Night Receptionist

    6 months ago

    Wilmslow, United Kingdom AG Hotels Group Full time

    AG Hotels Group is seeking an experienced and confident "Night Receptionist" to join our team at “Pinewood on Wilmslow Hotel”, Cheshire. We are looking for a night receptionist who puts our people at the heart of everything we do and is passionate for customer service & hospitality. As a night receptionist, you will be responsible for the smooth...

  • Night Receptionist

    6 months ago

    Wilmslow, United Kingdom AG Hotels Group Full time

    AG Hotels Group is seeking an experienced and confident "Night Receptionist" to join our team at “Pinewood on Wilmslow Hotel”, Cheshire. We are looking for a night receptionist who puts our people at the heart of everything we do and is passionate for customer service & hospitality. As a night receptionist, you will be responsible for the smooth...

  • Hotel Front Desk Associate

    4 weeks ago

    Wilmslow, Cheshire East, United Kingdom JW Lees Full time

    Hotel Receptionist Vacancy - Up to £11.44 per hour plus tips and profit shareWe are seeking a skilled Receptionist to join our team at JW Lees.What we offer our Receptionists:Annual profit share, ensuring you share in the success of the company30% discount on food and drink across our pubs and inns for you and friends and family50% off food when on...

  • Hotel Receptionist Vacancy

    4 weeks ago

    Wilmslow, Cheshire East, United Kingdom JW Lees Full time

    Receptionist - WilmslowWe are seeking a skilled Receptionist to provide exceptional customer service and support to our guests.The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and the ability to work effectively in a fast-paced environment.Key responsibilities include:Meet and greet guests, handling face-to-face,...

  • Receptionist Position at JW Lees

    2 weeks ago

    Wilmslow, Cheshire East, United Kingdom JW Lees Full time

    Hotel Receptionist VacancyWe are seeking an experienced Receptionist to join our team at JW Lees.As a Receptionist at JW Lees, you will be responsible for:Welcoming guests and managing face-to-face, online, and telephone bookingsChecking reservations and room allocationsHandling guest queries and requirementsPreparing restaurant reservationsMaintaining...

  • Front Desk Associate

    4 weeks ago

    Wilmslow, Cheshire East, United Kingdom JW Lees Full time

    Receptionist - WilmslowHotel Receptionist Vacancy - Competitive hourly rate plus tips and profit shareWe are seeking a skilled Receptionist to provide exceptional customer service and support to our guests.What we offer our Receptionists:Annual profit share, ensuring you share in the success of the company30% discount on food and drink across our pubs and...

  • Front Desk Associate

    4 weeks ago

    Wilmslow, Cheshire East, United Kingdom JW Lees Full time

    Receptionist - WilmslowWe are seeking a skilled Receptionist to join our team at JW Lees. As a Receptionist, you will be the first point of contact for our guests and visitors, providing a warm and welcoming experience.Key Responsibilities:Meet and greet guests and visitors to the HotelManage face to face, online and telephone bookingsCheck all reservations...

  • Front Desk Associate

    4 weeks ago

    Wilmslow, Cheshire East, United Kingdom JW Lees Full time

    Hotel Receptionist Vacancy - Up to £11.44 per hour plus tips and profit shareWe are seeking a skilled Receptionist to provide exceptional guest services and support our team.What we offer our Receptionists:Annual profit share, ensuring you share in the success of the company30% discount on food and drink across our pubs and inns for you and friends and...