Front Desk Team Member

5 days ago


Wilmslow, Cheshire East, United Kingdom Britannia Hotels Full time

About the Role

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We are seeking an experienced and customer-focused Receptionist to join our team at Britannia Hotels Manchester Airport Inn hotel. This location offers a peaceful environment, making it ideal for guests travelling to the airport or looking for spa breaks, conferences, and events.

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  • Live-in accommodation is available where applicable.
  • Career development opportunities are available throughout the UK.
  • The position includes significant staff discount rates when staying at one of our 60 hotels in the UK.
  • A 50% discount off food and drink is included if staying at one of our hotels.
  • Friends and family hotel stay discounts are available.
  • Free meals on duty (when applicable) are provided.
  • A free Uniform (if applicable to your role) is offered.
  • A minimum of 28 days holiday including bank holidays per annum is available.
  • An auto-enrolment pension scheme is in place.
  • Responsibilities include running the Nights Audit.
  • The candidate will be responsible for answering the telephone and addressing any enquiries.
  • Following hotel fire regulations and procedures is also a key aspect of the role.
  • Completing nights cleaning checklists is essential.

Our Benefits Package

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We offer a comprehensive benefits package to support your career development and well-being, including:

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  • A competitive salary - estimated at £23,000 - £28,000 per annum, depending on experience.
  • A comprehensive training programme to help you develop your skills and knowledge.
  • Ongoing support and guidance from experienced colleagues.


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