Front of House Assistant
1 month ago
About the Position:
JW Lees is seeking a skilled and dedicated Front of House Assistant to support our operations.
Job Description:
- Welcome guests and manage their expectations, ensuring a smooth and enjoyable stay.
- Manage the front desk, responding to inquiries and resolving issues efficiently.
- Organize and coordinate housekeeping tasks, maintaining a clean and comfortable environment.
- Collaborate with colleagues to achieve departmental goals and objectives.
- Promote excellent customer service, anticipating and meeting guest needs.
- Familiarize yourself with hotel policies and procedures, ensuring compliance and adherence.
- Develop strong relationships with colleagues and guests, fostering a positive and inclusive work environment.
- Participate in ongoing training and development, enhancing your skills and knowledge.
Benefits:
- Competitive salary and benefits package.
- Ongoing training and development opportunities.
- Access to employee assistance programs.
- Discounts on food and beverage purchases.
Estimated Salary: £22,000 - £28,000 per annum, based on experience and performance.
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