Senior People Partner

2 weeks ago

London, United Kingdom dojo Full time

Creating a more diverse, equitable and inclusive Dojo

Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo. 

We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know.

The Role 

We are looking for a Senior People Partner to join our team, reporting to the Director of People and Talent. You will be a trusted strategic partner and coach to our most senior leaders in our Technology, Data and Product organisation based in London. 

Your overall goal? 

Provide expert advice, challenge, guidance and support to enable our senior leaders to lead their business and teams through growth and change.

You’ll understand the critical business priorities, build organisational and people capability, and partner with senior leaders and centres of expertise to identify and deliver People initiatives that support the business as it continues to scale-up whilst fostering our unique and special culture.

You’ll always adopt a people-centric and inclusive approach. Our people are our customers, and as a people partner you help to foster belonging and engagement for everyone. At Dojo, we constantly iterate - listening closely to our customers and making improvements based on their feedback. That’s no different with our people internally.
 

What you will do …

Partner with senior leaders to align on key people priorities and support the delivery

Advice, coach and challenge senior leader to expand their people leadership mindset, skills and behaviours

Use people data (e.g. engagement survey, DEI data, performance data, attrition metrics or qualitative data) to proactively identify opportunities and problems, and work together with senior leaders and People Centre of excellence to formulate and implement solutions and measure their impact. 

Partner with senior leaders to ensure optimal org design and effectiveness - query new roles as they arise, question where they fit in and ensure all headcount plans are carried out to plan.

Support our leaders on key People processes, e.g. engagement survey feedback, promo cycles, talent reviews

Be a leader in the People team - Support People Partner colleagues, and lead a small associate People Partner/People Advisor team for data/product/tech

Support on any other people team work streams and ad hoc projects as needed

What you will bring… 

Strong Experience in a strategic HR role, working directly with senior-level leaders in technology, data or product

Forward-thinking relationship builder, coach and advisor, willing and confident to challenge the status quo or a people leader’s approach

Strategic thinking and analytical skills to help you design and deliver people initiatives which align to the business goals and continuously evaluate priorities and act accordingly

Comfort with ambiguity and a fast paced environment - not all of our problems are defined, nor all our processes built out and things change quickly

About Dojo

We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. 

Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast. 
 

Our values

At Dojo, we’re curious. We have an insatiable desire to learn and innovate. And we’re relentless. We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed. 
 

Our way of working

Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers.

Find out more about our benefits and what it’s like to work at Dojo at . Learn more about Life at Dojo on and 

Refer to our for details on our data handling practices during your application.

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