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Apprentice Facilities Helpdesk Advisor
2 months ago
Overview
Join Change Grow Live in Leeds as an Apprentice Facilities Helpdesk Advisor
Change Grow Live are a charity dedicated to the belief that we can make a difference to lives of the people using our service, offering support and respect in a safe environment, treating each person as an individual and working with them to find the right treatment and care options. Our Facilities service are looking to recruit an Apprentice Facilities Helpdesk Advisor.
Join Change Grow Live in our mission to make a meaningful impact in the lives of those using our services. We're dedicated to providing support and respect in a safe environment, where each individual is valued and empowered to reach their full potential. If you're ready to be part of a team that embodies our core values are ‘Be open, be compassionate and be bold’ then we have an exciting position for you.
Hours: 37.5 hours per week.
Location : Leeds
Please apply directly through the following link:
Responsibilities
Some of the things you will do throughout your apprenticeship
Support and respond to all enquiries sent to the Facilities Helpdesk Attend meetings with the Facilities Management Team (FM’s) to assess Helpdesk requirements, for new premises set up Support Facilities Management Team and services for project relocations and closures Provide ongoing support to existing CGL projects in purchasing equipment and services Be the first point of call for all maintenance-related queries from CGL projects and to log all calls in the Property Management Databases Arrange for contractors to attend site to undertake maintenance work as required. Build and maintain robust data and records on all regional accounts and CGL premisesPlus much more Please read the attached Job Description for further details
What we are looking for:
Knowledge of general office procedures Accurate keyboard skills and good working knowledge of Microsoft applications. Good general administration experience Good interpersonal skills and a willingness to work flexibly as part of a team. Excellent organisational skills The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary. An empathetic and non-judgmental attitude towards service users. Willingness to learn and able to demonstrate professional and personal developmentWhat we will offer you:
25 days holiday (+ bank holidays) rising yearly for the first 5 years Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme Contributory pension scheme Several benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities Refer a Friend scheme.Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
