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Communications & Marketing Officer - Tunbridge Wells

4 months ago

Royal Tunbridge Wells, United Kingdom The National Trust Full time
Communications & Marketing Officer - Tunbridge Wells

Summary

We're looking for a Communications & Marketing Officer to join our team at Scotney Castle.
People who work for the National Trust are as varied as all the places we care for. That's why we look for staff from all backgrounds, with a variety of skills and abilities, to help the Trust’s cause. As a Communications and Marketing Officer for Scotney Castle, you'll be responsible for letting people know about the place, and how they can visit. 
Please note that Scotney Castle is in a rural area, so please think about how you’d be able to get here for work, before you apply for this job.
Interviews will be held on the 20th of June.

What it's like to work here

This country house, romantic garden and fairy-tale castle are set within a beautiful wooded estate. Scotney Castle is a big growth property in the region, with the team working to improve the visitor experience and facilities. Family-friendly activities at the site include a natural play trail, den building and summer adventures. This is an exciting time to join the team within a fast-changing and innovative location.

There are regular garden tours for visitors to get involved in and a beautiful walled garden selling local produce and plants. This is A Site of Special Scientific Interest with green-winged orchids and rare plants abound in the wild grass meadows.

You'll be based at Scotney Castle reporting to the Visitor Operations and Experience Manager. There is a strong one team approach for both staff and volunteers throughout the wider property team, with everyone lending a hand where needed across the property. The team is full of energy and enthusiasm for delivering a great visitor experience for our supporters and in turn growing support for Scotney. 

Click here for more information about this location

What you'll be doing

We have an annual plan covering communications and marketing, and your role from will be to achieve what’s on that plan. We have some ambitious targets that you’ll be aiming at, including reaching new and diverse audiences, so there’s room for creativity and fresh ideas.  
Your day-to-day work will cover things like creating new content on our web pages, and making sure that existing information remains relevant and accurate, running social media accounts, creating promotional materials and writing and distributing press releases. 
You'll be working closely with your colleagues on site and the Trusts regional advisers, known as consultants. You'll be part of a team making sure that we're sharing the best stories we can, with a focus on spreading the word about places to visit and letting people know about the Trust’s conservation work. 
You'll be required to work 1 in 3 weekends for this role.
Please also read the full role profile, attached to this advert. 

Who we're looking for

We'd love to hear from you if you’re: 
  • familiar and confident with various marketing techniques, including digital and social media 
  • experienced in writing and speaking clearly 
  • someone who puts people first, and understands why great customer service matters 
  • skilled in working with IT (including Microsoft Office) 
  • good at solving problems, and able to work on your own initiative 


The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Tax-free childcare scheme

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.