Current jobs related to Aftersales Advisor - Cambridge - Marshall Motor Group
-
Aftersales Manager
1 month ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeRole: Assistant Aftersales ManagerLocation: Audi DealershipJob Summary:We are seeking a highly motivated and experienced Assistant Aftersales Manager to join our team at Marshall Motor Group. As a key member of our aftersales team, you will be responsible for providing day-to-day guidance and direction to a team of Service Advisors, ensuring the highest...
-
Aftersales Manager
1 month ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeRole: Assistant Aftersales ManagerLocation: Audi DealershipJob Summary:We are seeking a highly motivated and experienced Assistant Aftersales Manager to join our team at Marshall Motor Group. As a key member of our aftersales team, you will be responsible for providing day-to-day guidance and direction to a team of Service Advisors, ensuring the highest...
-
Aftersales Advisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Aftersales Advisor to join our team at Marshall Motor Group. As a key member of our Aftersales team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesEstablish and manage customer relationships, providing personalized...
-
Aftersales Advisor- Audi Wimbledon
1 month ago
Cambridge, United Kingdom Marshall Motor Group Full timeJob titleAftersales Advisor- Audi Wimbledon Job referenceREQ10287 Date posted04/10/2024 Application closing dateBlank LocationAudi Aftersales Wimbledon SalaryCompetitive and with a bonus and OTE scheme in place Contractual hours BasisFull time Job category/typeAftersales AttachmentsBlank Job description Aftersales Advisor Location: Wmbledon Audi Hours:...
-
Aftersales Advisor
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Aftersales Advisor to join our team at Audi Wimbledon. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesEstablish and manage customer relationships, providing...
-
Aftersales Advisor
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Aftersales Advisor to join our team at Audi Wimbledon. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesEstablish and manage customer relationships, providing...
-
Aftersales Manager
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeRole: Aftersales ManagerLocation: Maidstone AudiJob Summary:We are seeking an experienced Aftersales Manager to join our team at Maidstone Audi. As a key member of our aftersales department, you will be responsible for providing day-to-day guidance and direction to a team of Service Advisors, ensuring the highest level of customer care and satisfaction are...
-
Aftersales Customer Experience Advisor- Porsche
7 months ago
Cambridge, United Kingdom Jardine Motors Group Full time**Overview of role**: Porsche are passionate about creating outstanding and memorable customer experiences. Our colleagues are key to this. We are truly proud of the positive, supportive, and inclusive workplace culture that our colleagues create every day. As an Aftersales customer experience advisor for Porsche, you will support our customers with their...
-
Aftersales Manager
2 months ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeJob Title: Assistant Aftersales ManagerLocation: Audi DealershipJob Type: Full-TimeIndustry: Automotive RetailAbout Us:Marshall Motor Group is a leading car dealer group representing top manufacturers with 141 dealerships across the UK. We prioritize our people and customers, offering a supportive work environment and excellent customer service.The Role:Lead...
-
Aftersales Manager
2 months ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeJob Title: Assistant Aftersales ManagerLocation: Audi DealershipJob Type: Full-TimeIndustry: Automotive RetailAbout Us:Marshall Motor Group is a leading car dealer group representing top manufacturers with 141 dealerships across the UK. We prioritize our people and customers, offering a supportive work environment and excellent customer service.The Role:Lead...
-
Motorcycle Service Advisor
5 months ago
Cambridge, United Kingdom Perfect Placement UK Ltd Full time**County**: Cambridgeshire **Town/City**: Cambridge **Sector**: Service Department, Car Dealership **Salary**: £29000 - £32000 per annum **Job ref**: 128774 **Motorcycle Aftersales Controller - Cambridge** **Basic Salary up to - £29,000, £32,000 OTE.** **Motorcycle Dealership** Our Client, a well-known Premium Motorcycle Dealer Group are seeking...
-
Aftersales Advisor
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeAbout the RoleWe are seeking a skilled Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for our customers.Key ResponsibilitiesEstablish and manage customer relationships, providing a positive and proactive experience...
-
Aftersales Advisor
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeAbout the RoleWe are seeking a skilled Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for our customers.Key ResponsibilitiesEstablish and manage customer relationships, providing a positive and proactive experience...
-
Service Advisor
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Octane Recruitment Full timeService Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our service department, providing exceptional customer service, and driving sales growth.Key Responsibilities:Manage service department bookings and ensure efficient...
-
Service Advisor
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Octane Recruitment Full timeService Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our service department, providing exceptional customer service, and driving sales growth.Key Responsibilities:Manage service department bookings and ensure efficient...
-
Service Advisor
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Octane Recruitment Full timeService Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our service department, providing exceptional customer service, and driving sales growth.Key Responsibilities:Manage service department bookings and ensure efficient...
-
Service Advisor
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Octane Recruitment Full timeService Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our service department, providing exceptional customer service, and driving sales growth.Key Responsibilities:Manage service department bookings and ensure efficient...
-
Service Advisor
5 months ago
Cambridge, United Kingdom Vindis Group Full time**A Little Bit About Us**: The Vindis Group is seeking to appoint an Service Advisor to join its team. As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Companys heritage, its future, our loyal customers and our valued employees; and we...
-
Car Parts Advisor
4 months ago
Cambridge, United Kingdom Pembrook Resourcing Full time**Parts Advisor** **Pembrook Resourcing are currently seeking a parts advisor on behalf of their client.** **Duties -** - As a Parts Advisor for our Client, you will play a vital role in providing an outstanding level of service to both the colleagues you work with and the customers you serve. - You will need to have excellent communication skills, with a...
-
Parts Advisor
5 months ago
Cambridge, United Kingdom Vindis Group Full time**A Little Bit About Us**: TheVindis Group is seeking to appoint a Parts Advisor to join its team. As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Companys heritage, its future, our loyal customers and our valued employees; and we...
Aftersales Advisor
3 months ago
Customer Service Advisor
Location: Marshall Hyundai Canterbury
Hours: hours per week, including Saturday mornings on a rota basis
Salary: Competitive and with a bonus and OTE scheme in place
Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme
Bonus Schemes: Includes an uncapped OTE and bonus scheme which can be discussed further at interview
Who we are
Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 141 dealerships situated across 34 UK counties.
We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.
The role
As a Service Advisor, you play a vital role in the dealership, being the point of contact between the customers and our workshop. You will be based front of house in the showroom, so need to be passionate about helping customers. Full training is provided, so you don’t need to have worked in a car dealership before. Your first couple of weeks will include our Marshall Customer Journey induction programme, shadowing opportunities and a buddy system, all designed to help you settle into your new role.
Who you are
Previous customer service experience is essential You will be passionate about the customer journey and giving a great customer experience You are comfortable working to deadlines and managing customer expectations with regular communication and updates You will have strong attention to detail and organised as you will manage your own customer base and workload Feel confident supporting with complex customer issues professionally and leaning on management for guidance where necessary Tech savvy, ideally having used CRM systems in the pastWhat you’ll do
Establish and manage the customer relationship ahead of their booking, greeting them on arrival Supporting the customer’s experience through their Marshall journey in a positive and proactive manner Act as an advocate for the business and the customer as the subject matter expert, supporting their decision making to achieve desirable outcomes Complete all administration duties linked to the customer in an accurate and sympathetic manner Proactively supporting the customer with future requirements Working as part of a team to drive outstanding customer service and retentionIf you would like to know more about this opportunity for a career at Marshall Motor Group, apply online and one of our recruitment specialists will be in touch.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
