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Drug and Alcohol Recovery Coordinator

2 months ago


North East, United Kingdom Humankind Full time
Job Details
Everyone is different. At Humankind we value your difference. Join our inclusive organisation.


About the role
To view the full job description and person specification for this role, please
Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full.
The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band

When you choose to join us, youre choosing more than just a job. youre choosing to make a difference

What is HOPE?
Our Hope team is an essential guide for individuals on their journey. Our compassionate professionals offer personalised support, aiding in goal-setting, treatment plan navigation, and accessing resources. With a deep understanding of substance use complexities, they provide empathy and encouragement, fostering a collaborative relationship that empowers individuals to make meaningful strides in their recovery journey. Through their unwavering commitment and expertise, Hope Recovery Navigators significantly contribute to the success and well-being of those on the path to recovery.

Were here to be the first point of contact for adults who have drug and alcohol use issues, as well as helping to establish and strengthen community partnerships. We work alongside people to support them throughout their treatment, proactively engaging, encouraging, and supporting our them on their journey to recovery. 

We are a countywide service operating in treatment centres, GP surgeries, hospitals, JCP and other community-based facilities.

Main Duties:
  • Manage a varied caseload of clients and support them in achieving recovery.
  • Support service users in accessing resources and services to increase their recovery capital and achieve recovery goals.
  • Work in partnership with a multi-disciplinary team and provide guidance to managers and colleagues.
  • Comply with monitoring and evaluation systems, collect and monitor information, and provide reports when required.
  • Maintain accurate and up-to-date records in accordance with organisational guidelines.
  • Comply with the organisation's Code of Conduct and Safeguarding policies.
  • Reduce substance-related harm to individuals and the community.
  • Participate in supervision and reflect on interpersonal dynamics within the therapeutic relationship.
  • Uphold data protection legislation and service user confidentiality agreements.
  • Provide a full range of services in an outreach and in-reach capacity.
  • Work flexibly across operational sites, including evenings and weekends.
About You
  • We are looking for a candidate with the following qualities and qualifications:
  • Work experience in a similar sector, particularly in substance misuse or recovery support.
  • Compassion and kindness to provide effective support and care to service users.
  • Resilience to handle challenging situations and maintain a positive outlook.
  • Excellent communication and interpersonal skills.
  • Strong organisational and time-management abilities.
  • A commitment to maintaining confidentiality and adhering to ethical guidelines.
  • Driving licence essential for this role.

Please not this role involves weekend and evening work, 
weekends  will consist of one Saturday every three months 9-12, this is on a rota basis.
Each hub has late nights which is available for late evenings, toil is available to claim back for this. 

Who are we
Humankind is one of Englands most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen.  You can really make a difference by believing in our service users and their ability to make positive changes when they dont always believe in themselves.

We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90, people across all our services last year. Check out our impact report