Account Administrator

4 months ago

London, United Kingdom ISS Full time

Job Description

As a Facilities Administrator, you will be responsible for coordinating and completing a wide range of administrative functions to ensure adherence to ISS processes and governance.

You will provide essential support to the Key Account Director, Head of Security, Operations Director, and the Senior Leadership Team (SLT).

Your role will involve managing various client reporting requirements, including monthly and quarterly reports, and ensuring all activities around the account's rewards and recognition schemes are effectively coordinated.

If you are ready to take on a challenging and rewarding role that supports the success of a major client account, we invite you to join our team as a Facilities Administrator. Help us continue to deliver exceptional service and operational excellence.

Key Responsibilities

Coordinate and support with the various Client reporting requirements of the account including monthly and quarterly reporting Coordinate all activities around the account rewards and recognition scheme including Apple, GEM awards and client recognition schemes Monitor and chase for LMS completion across the account including salaried and hourly paid staff Work with operational managers to provide assistance in completing LMS modules on time Update and maintain the account SharePoint pages to ensure they are relevant, engaging and well structured Support the Security Control team in Gogarburn to order security consumables, equipment etc as required Keep a log of all security SIA licences expiry dates and ensure Guards are booked in for re-certification Ensure operational managers are storing HR related documentation and personnel file sin line with GDPR and company guidelines

Professional and Personal Competencies/Qualifications

Ability to work on own initiative and to a high level of accuracy Highly effective organisational skills Be data orientated and detailed High level of IT literacy Knowledge of SharePoint systems Ability to work and liaise across multiple stakeholder and teams A can do attitude and a positive approach to problem solving

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

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