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Apprentice Medical Secretary

1 month ago

Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

Job summary

20 month (edit accordingly - check JD / ESR1) Fixed Term Contract - Apprenticeship

Trauma & Orthopaedic is a busy department comprising of surgical pre-assessment, clinics and wards. Our aim is to put patients first in an area of the highest quality of care. Alongside the nursing and medical teams, the administrative team ensures the department runs smoothly, effectively and acts as a reliable point of contact along a patient's pathway. As part of this large and friendly team you'll be expected to maintain a high level of the patient-focused care we aim to deliver for our patients.

We welcome applications from individuals wishing to become an Apprentice and gain experience in the NHS. You will develop new skills and knowledge whilst working with an established team gaining valuable work experience and a recognised apprenticeship qualification.

You will be enrolled with a local education provider and will be required to complete your Level 3 Diploma in Business Administration qualification within the duration of the placement.

Main duties of the job

As post holder you will act as a point of contact for all communications between the consultants, patients, relatives, all hospital staff, general practitioners and their staff, including outside agencies, maintaining a close working relationship between consultants and patients as appropriate.

You will assist in the management of the office administration of the consultant and designated clinical team.

You will also provide an effective administrative secretarial service, ensuring continuity of service during the Consultant and Senior Medical Secretary's absence.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Job description

Job responsibilities

Eligibility Criteria

All applicants must be:

Aged 16+ Resident in the UK/EEA for the last three consecutive years Must not have a qualification in a similar subject at the same level or above Must not be in any form of formal government-funded education upon the start of their apprenticeship

Qualifications and Skills Required:

Good general standard of education 4 GCSEs at Grade D/3 or above (or equivalent) subject to the job specification Good standard of literacy and numeracy Good communication and interpersonal skills Good IT skills

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Person Specification

Qualifications

Essential

4 GCSE's at D or above (or equivalent) ideally to include Maths and English Undertake and successfully complete the Level 3 Diploma in Business Administration Apprenticeship Standard within the 20 month contract of employment

Desirable

AMSPAR qualified

Experience

Desirable

Previous secretarial experience

Skills

Essential

IT Skills - accurate data input Ability to participate and work within a changing and demanding environment Understanding the need for confidentiality

Attitude, aptitude

Essential

Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Attend additional training as identified, as part of ongoing development