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Squire, Afternoon Tea

4 months ago

Saint Andrews, United Kingdom FAIRMONT Full time
Job Description

Are you a passionate foodie who is not afraid of thinking outside the box? Then we have the job for you As Squire, Afternoon Tea and In Room Dining Manager, you will strategically lead the team to take guest satisfaction to the next level.

The Squire restaurant provides a relaxing environment to enjoy an extravagant buffet breakfast each morning.

What you will be doing:

  • Lead, mentor and train the Food & Beverage Operations team
  • Ensure Food & Beverage relevant brand standards are maintained for your areas of responsibility
  • Strategize on new products and service offerings
  • Implement upsell incentives for the department
  • Create unforgettable experiences for our guests
  • Attend guest requests and anticipate needs
  • Manage staff recruitment
  • Attend to complaints
  • Maintain records of stock levels and financial transactions
  • Adhere to and be trained in liquor laws and regulations
  • Responsible for keeping payroll in line
  • Responsible for forecasting and reviewing the P&L
  • Other duties as assigned

Qualifications

  • Your experience and skills include:

  • ​​​​Service focused personality is essential and previous leadership experience required
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills
  • Ability to lead by example, believe in a strong team culture and set the scene for high performance

  • Your team and working environment:

  • Working a fast paced team environment
  • Shifts will be during the day, evening and weekend
  • Must be legally eligible to work in the UK. The hotel is unable to assist candidates in obtaining UK work authorization

  • Our commitment to Diversity & Inclusion:

    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.



Additional Information

What is in it for you:

  • Very competitive equal share of TRONC based on hours worked
  • Gratuities on top of salary and TRONC
  • WSET Training – globally recognised education and qualifications in Wines, Spirits and Sake
  • Free Staff Canteen
  • 50% off F&B outlets
  • Free colleague shuttle bus to and from St. Andrews
  • Free membership to gym and pool area
  • Employee benefit card offering discounted rates in Accor worldwide
  • Discounted B&B stays
  • Discounted Spa treatments
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet