Hotel Administrator

1 month ago

Gloucester, United Kingdom The Duke of Cornwall Full time

JOIN US 

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

OUR HOTEL 

The Duke of Cornwall is a beautiful building, dating back to 1863. We have 72 bedrooms, including the tower room which gives a 360 view over Plymouth. We have 5 conference/event spaces including the Ballroom which is an impressive area to hold events. We are a 5 minute walk from Plymouth Hoe and around 10 minutes from Barbican. 

OUR BENEFITS 

You will have access to a benefits package we believe truly works for our people

  • Discounted hotel room rates for you and your friends & family
  • An additional day's holiday for your birthday 
  • Enhanced Maternity, adoption & shared parental leave
  • Course Sponsorship 
  • 30% F&B discount at RBH hotels 
  • Refer a Friend scheme (earn £250 for each referral up to 5 referrals) 
  • Flexible working arrangements
  • Wagestream - choose how and when you get paid 
  • Life Insurance 
  • Employee Assistance Programme 
  • Social and wellness events and activities all year round 
  • Free meals on duty saving you over £1000 per year

And much much more 

A DAY IN THE LIFE OF A HOTEL ADMINISTRATOR AT OUR HOTEL 

What you'll be doing...

- General Administrative Duties across all departments including Front Of House, Food & Beverage and from the General Manager. 

- Supporting the General Manager with HR responsibilities - including the admin for recruitment, contracts and HR files as well as organising interviews for the HOD/GM and collecting all paperwork needed

- Helping the accounts/revenue team with anything needed for this as well as ordering stationary and other supplies and working with the accounts team to gather order forms/invoices onto the system

- Working with the team to concentrate on staff welfare including social media and creating internal marketing for our team

- Supporting our Front Office Manager with team compliance, keeping up with training opportunities and organizing travel/accommodation for staff when needed, checking staff training has been completed with support from the General Manager and HOD's

and always have room to grow and learn new things

WHAT WE NEED FROM YOU

A friendly, professional approach with a passion for creating positive guest experiences.Prior hotel experience is a plus, but we welcome a willingness to learn.Clear communication skills to interact confidently with all teams and colleagues.A keen eye for details and organisational skills.Someone willing to work 3 days a week (Monday, Tuesday and either Thursday or Friday)


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .


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