Client Services Executive

3 weeks ago

Rainham, United Kingdom Adler & Allan Full time

Junior Client Services Executive

Rainham

Permanent, full-time

Ready to launch your career in client services?

We're on the hunt for a motivated Junior Client Services Executive who’s eager to deliver top-notch service. If you thrive in a fast-paced environment and love turning challenges into opportunities, this is your perfect opportunity to grow with us

More about the role:

Answer incoming calls in a prompt, professional and polite manner, assessing any opportunities presented and ensuring the required work is distributed and recorded on the company CRM software. Ensure contracted services are provided in compliance with contract requirements. Source completed job information / job packs from responding service centres/depots and subcontractors. Update CRM database daily an ensure the CS teams job are not lapsed and dates in the future, along with right activities logged. Weekly reporting against open opportunities in CS team and submit report to depot managers to update. Create purchase orders as required for subcontractors and suppliers to support group services. Client portal management and updating accordingly. Any other tasks assigned by supervision for which the postholder is qualified and experienced to undertake. Chase clients for purchase ordered.

More about you:

Excellent IT skills using all Microsoft applications including Excel, PowerPoint, Publisher and Word. Sales skills. Commercially aware. Experience of aftersales and upselling products and/or services. Ability to navigate databases including bespoke software. Professional written and verbal communication skills. Ability to clearly communicate information in a written format. Ability to use initiative essential proactive approach. Clean UK driving licence. Right to work in the UK is essential.

About us:

At Adler and Allan Group, we're not just a company – we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.

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