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Client Liaison
4 weeks ago
Client Liaison & Fashion Administrator
Shoreditch/Hoxton – studio based
Salary: FTE £25k - £28k
Permanent, 30 hours per week
Are you passionate about fashion and thrive in a vibrant, diverse environment? Orhan London Tailoring, a bespoke tailor renowned for their unique style and exceptional service are on the lookout for an enthusiastic, Client Liaison & Fashion Administrator to join the team on a part-time basis.
We're Passionate about giving our clients an experience where they feel treasured and empowered, we’d love you to come along on this journey. Are you an individual who loves multi-tasking and takes delight in customer service? If so, then this is the perfect opportunity for you.
Key Responsibilities but not limited to:
- Be the friendly face of our front of house, warmly welcoming all our clients with enthusiasm, regardless of size, age, or gender identifiers, LGBTQ+, into a safe space to validate and help them on their journey to style clothes that empower and give confidence.
- Capture and share detailed information about clients' garment requirements with our tailors.
- Assist in the procurement of exquisite fabrics, contributing to our tailor-made creations.
- Taking care of clients garments and ensuring they are on schedule.
- Ensuring the studio is organised, tidy and the garments are presented creatively.
Admin duties include:
- Manage data entry and order processing efficiently.
- Accurately capture each client’s details into our systems to help us build long lasting, meaningful relationships with each person
- Work with our bookkeeper for invoicing tasks and maintain accuracy in financial records.
- Update and maintain our CRM system (HubSpot) to streamline customer interactions.
Why You?
- You believe in the power of diversity and inclusion to drive innovation and creativity.
- Your interest in fashion isn't just a hobby – it's a way of life.
- You excel in organisational tasks, bringing order to chaos with ease.
- Your communication skills are as diverse as our team, allowing you to connect with anyone and everyone.
- You thrive in a fast-paced environment where no two days are the same.
- You have excellent communication and interpersonal abilities.
- You are proficient in basic administrative tasks.
Why Us?
At Orhan London Tailoring, diversity isn't just a buzzword – it's our way of life. We believe in celebrating the rich tapestry of backgrounds, views, and talents that make us who we are. From our tailor's bench to our front desk, diversity and inclusion are woven into every aspect of our culture.
We welcome people with energy and passion who want to be part of a team determined to create value, develop themselves and contribute to the wellbeing of others.
Please do not contact the studio directly via email or telephone. To apply, kindly submit your CV.
INDLS
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