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Tusker - EET New Business, Watford

3 months ago

Watford, United Kingdom Lloyds Banking Group Full time

Description

JOB TITLE: Employee Engagement Executive (New Business)

SALARY: £33,000k

LOCATION(S): Watford

HOURS: Full-time

WORKING PATTERN: First 6 months is 5 days in the office and then move to hybrid, which involves spending at least three days per week, or 60% of our time, at our Watford office.

About this Opportunity

Working within a small dedicated team within the office you’ll be providing customer service excellence and sales support to the entire business. Reporting to the supervisor of the Employee Engagement team, you’ll work closely with the rest of the Employee Engagement Team and contribute to the continued growth and development of our rapidly expanding business.

About us

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

We’re an award winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We’re committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.

Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers. Please visit for more information

What you’ll need

Outbound proactive calls to customer base to directly sell the car scheme to interested parties, through phones calls, emails, webchats to ensure seven day untouched case turnaround

To deal with a high amount of inbound calls - conversion and follow up so secure an order. Updating customers on progress of their quote, suggesting alternatives suitable for their nee

Checking and communicating lead-times for motor vehicles and arranging bespoke quotations for customers

Communicate special offers announced by the business to enhance order count

Attending driver roadshows and launch events, follow up on feedback and competitions

Liaise and network with a range of stakeholders, e.g. customers, drivers, colleagues, suppliers and partner organisations, and keep up to date with new vehicles on the market and test drive internal demo cars to enhance knowledge

And any experience of these would be really useful

Comprehensive understanding of Salary Sacrifice schemes

Extensive vehicle knowledge

Team player

A proven ability to proactively plan, problem solve and prioritize

Ability to work well under pressure

A warm, enthusiastic and outgoing personality

Self-motivated, driven, strong attention to detail with a flexible approach

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 22 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready to start growing with purpose?

Apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.