Tusker - EET New Business, Watford
4 weeks ago
We are seeking a highly motivated and proactive Employee Engagement Executive to join our team in Watford. As a key member of our small dedicated team, you will be responsible for providing exceptional customer service and sales support to our entire business.
Reporting to the supervisor of the Employee Engagement team, you will work closely with the rest of the team to contribute to the continued growth and development of our rapidly expanding business.
About the Role- Provide customer service excellence and sales support to the entire business
- Work closely with the Employee Engagement team to achieve business objectives
- Develop and maintain relationships with customers, drivers, and colleagues
- Stay up-to-date with new vehicles on the market and test drive internal demo cars to enhance knowledge
- Attend driver roadshows and launch events, follow up on feedback and competitions
We are an award-winning car leasing company that has been providing company car and tax-efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet-positive mobility and a brighter, more sustainable future.
We are committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too.
What You'll Need- Outbound proactive calls to customer base to directly sell the car scheme to interested parties
- Deal with a high amount of inbound calls - conversion and follow up to secure an order
- Check and communicate lead-times for motor vehicles and arrange bespoke quotations for customers
- Communicate special offers announced by the business to enhance order count
- Liaise and network with a range of stakeholders, e.g. customers, drivers, colleagues, suppliers and partner organisations
We are focused on creating a values-led culture and are committed to building a workforce that reflects the diversity of the customers and communities we serve. Together, we are building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
We welcome applications from under-represented groups and are disability confident. If you would like reasonable adjustments to be made to our recruitment processes, please let us know.
BenefitsWe offer a wide-ranging benefits package, including:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 22 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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