Senior Digital Technical Engineer

2 days ago


Bebington, United Kingdom The Clatterbridge Cancer Centre NHSFT Full time

Job summary

Please ensure that you meet the person specification before applying for this post.

Please note that applications are accepted only by completion of our application form.

In cases where we receive a high volume of applications, we reserve the right to close any vacancies prior to the specified closing date; therefore you are advised to submit your completed application form as early as possible.

If you do not receive confirmation that you have been shortlisted for interview , please assume that unfortunately you have not been shortlisted on this occasion.

Main duties of the job

Review, develop, deliver and promote efficiency and stability across the Server and Applications estate are protected and secured. Act as a subject matter expert/technical lead for designing and implementation of the Server and Applications , ensuring the environments (live, test) is optimal at all times by monitoring and tuning the database environment, to ensure system integrity and performance. Develop and apply specialist knowledge in Server and Application environments, acting as an SME ensuring all environments are maintained with the agreed service levels ensuring availability, capacity, resilience and security. Analyse, troubleshoot, respond to and resolve Server and Application problems and complex issues to ensure system availability and that application and system outages, downtimes and slowdowns are resolved as quickly as possible to provide the service back to staff. Assist in establishing policies and procedures pertaining to the management, security, maintenance and use of the systems. Assist on the technical aspects of Server and Application related projects to ensure delivery within time, budget and quality, including raising any risks/issues with proposed mitigations. Responsible for performing software installation and configuration tasks including liaison with third party support where necessary to complete the work successfully.

About us

The Clatterbridge Cancer Centre is one of three specialist cancer centres in England. With 1,800 specialist staff and three sites, we are one of the largest NHS providers of non-surgical cancer treatment. The Trust has a unique multi-site care model serving the million population across Cheshire and Merseyside and is consistently rated by patients as one of the best performing hospitals.

Our vision is to not only maintain this level of commitment to excellence but to work with our academic and healthcare partners across the region to ensure care, treatment and patient outcomes continuously improve in the future. We are very proud of all our expert and loyal staff and we welcome people who share the collective aim of delivering excellence in everything that we do.

Our values represent who we are and what we believe in. They define how we act to deliver the best possible care for our patients and shape The Clatterbridge Cancer Centre as a great place to work.

We are -

Kind Empowered Responsible Inclusive

Job description

Job responsibilities

Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.

Person Specification

Qualifications

Essential

Relevant Microsoft Certified Professional modules or Technical Degree qualification or equivalent experience Evidence of continual professional IT development with attendance at appropriate technical courses Minimum 5 years' experience within an IT Server Support environment or similar

Desirable

Should have achieved Advanced European Computer Driving Licence (ECDL) Project Management Qualification (Prince2 Foundation or equivalent minimum) MCP MCTS

Knowledge and Expertise

Essential

Demonstrable experience as a Server Analyst working in a 3 rd line technical support environment Understand the functioning of Active Directory and LDAP directory services Compentence with the use of DHCP and DNS services Significant experience building and testing Microsoft Group Policies Understanding of the fail over capabilities of servers and networks Must have knowledge of DR Strategies, back up strategies and restore procedures. Must have knowledge of VMWare and Virtual Machines Knowledge of support Storage infrastructures

Desirable

Understanding the functioning of eDirectory Understanding of ITIL framework and processes Experience of NHS or public sector Knowledge of NetApp storage

Experience

Essential

Must have experience of creating documentation to agreed standards Demonstrable experience of connecting PC's and peripherals to networks Demonstrable experience of using Microsoft Windows and Office (all versions) to be able to support end users Demonstrable experience of installing, maintaining, backup software, including creating, maintaining and deleting backup and restore jobs. Able to demonstrate knowledge and experience of change management processes Demonstrable experience of diagnosing faulty equipment, Servers, Network equipment, PC's and peripherals and be able to use specialised diagnostic software together with the ability to problem solve/repair

Desirable

Understand the requirements of the Data Protection Act 1998, Computer Misuse Act 1990 and the Trust's IM&T System Security Policy

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