Home Care Cti Coordinator

7 months ago

Bebington, United Kingdom Unilever Full time

**Job Title**:Home Care CTI Coordinator (Predictive Superiority)

**Location**:Port Sunlight Research Lab

If you have a passion for innovation, consumer insights and products, then this opportunity might just be for you. Unilever’s Global Home Care Category is looking for someone to join its Consumer Technical Insights (CTI) team at Port Sunlight, Wirral to work on building their understanding of the consumers that use our products and translate this understanding into insights that can guide innovation. This is an excellent opportunity to join an exciting team and develop your skills and career working on some of the world’s biggest Homecare brands.

Understanding and meeting the needs of our consumers is at the heart of the Consumer Technical Insights team. This role will play an important part in understanding how Homecare products are perceived and used, and translating this understanding into insights and ideas for product innovation, improvement and claims. We develop our product innovations in response to current or future consumer needs, so this role has a direct impact on the innovation portfolio.

Consumer experience of a Home Care product is determined by many factors - habits, physical conditions, marketing communication, sensory and design properties of the product, new technologies, and many more. Understanding the product experience and its impact on consumer perception will be a key part of this role, creating a link between product development and consumers. The role will need to build our consumer understanding across our many markets, and will involve working collaboratively with colleagues in these countries.

This role sits within a multidisciplinary team, working alongside R&D and marketing, and also establishing links with third parties, such as agencies and academic institutions. The focus of the is to build our digital and predictive capability and ensure that consumer and sensory data are at the heart of our product design process. The role could be suitable for a Data Scientist with an interest in consumer research or and insight/ Design specialist interested in data modelling.

**JOB PURPOSE**

Lead Consumer Technical inputs into the predictive modelling capability, generating and using different data sources (e.g. sensory, qualitative and quantitative) to deliver actionable insights.

**RESPONSIBILITIES**
- Analysis and use of data of different types and sources, relating them together to draw insights.
- Collaborate with format, capability and data science teams to build predictive modelling approaches
- Lead consumer/sensory requirements for experimental design suitable to build models
- To design and implement any studies and activities according to project needs, working with relevant internal and/or external partners to deliver quant, qual or sensory studies as required.
- Lead discussions to refine objectives and define action standards, that will lead to the design of winning products in the marketplace.
- To select, brief and hold accountable the relevant external 3rd party(ies) and other partners.
- Contribute to best practice and capability development, helping define & build the needs of the future
- Bringing the voice of the consumer to projects and platforms involved.
- To communicate results of studies to stakeholders so they can use them to refine product innovations.
- To develop claims and storytelling opportunities based on consumer understanding.

**ALL ABOUT YOU**

KEY SKILLS
- Proven ability to design digital approaches for data collection and modelling for prediction (other qualitative or quantitative).
- Experimental design, familiarity with statistical tools, statistical data analysis and statistical interpretation of data.
- Proven ability to plan and manage own work within a technical area.
- Ability to manage and communicate with stakeholders, including those from non-technical backgrounds
- Familiarity with consumer research techniques (qualitative, quantitative and sensory).
- Ability to interpret data, from multiple sources in order to identify relevant insights.
- Ability to communicate consumer insights to a variety of audiences.
- Problem solving skills with practical creativity.
- Ability to work with in multi-functional teams.
- Excellent communication & interpersonal skills.
- Good organisation and time-management.

ESSENTIAL CRITERIA
- Experience working with models or inputting to their development is required
- Experience in an industrial or academic science area requiring measurement and data handling / analysis either qualitative or quantitative

DESIRABLE CRITERIA
- Experience of FMCG or the detergents sector

ADDITIONAL INFORMATION
- Occasional travel may be required
- The job is majority office-based work (some of which may be agile)

**NOTES**

**About Unilever**

Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Uni

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