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People Operations Manager

4 months ago


High Wycombe, United Kingdom Paradigm Housing Group Full time

At Paradigm we build and maintain homes where people can thrive. In the People team, we create and maintain a working environment which supports our employees to do the same. Our team provides excellent services to our colleagues which enables us to attract, retain and develop colleagues with the knowledge, skills, values and behaviours we need as a business to deliver the stated vision for Paradigm’s future. Our People practices are underpinned by robust policies and procedures which enable us to be an employer of choice for a diverse pool of talent. 

As a senior leader in the People team, the People Operations Manager is responsible for all administrative aspects of the employee lifecycle, leading a team of experienced co-ordinators to deliver an excellent colleague experience. This includes HR systems, processes, and timely and accurate administrative and payroll processing, ensuring compliance with all legal and regulatory requirements as well as internal policy and best practice. The People Operations Manager works closely alongside the AD – People and business partners in building relationships across the organisation to understand wider business priorities and context and create people solutions to achieve the best organisational outcomes, whilst supporting the full employee lifecycle. 

What we are looking for: 

  • A leader who is energised by collaboration and driving improvements in the employee experience, both digitally and in person. 

  • An experienced systems administrator and process designer who can audit and review systems architecture and process design to further leverage systems to automate processes and drive self-service, helping us make the best use of our resources. 

  • A degree/CIPD qualified HR professional with experience of operational and payroll management. 

  • A strong manager who can coach and develop our valued team members. 

  • A data champion who can produce MI and insights to aid decision making. 

  • Significant experience of using MHR iTrent HRIS with system administration knowledge

What we can offer in return: 

  • Hybrid working with a minimum 2 office days a week to collaborate with the team and colleagues at our head office in Wooburn Green, Bucks. 

  • Excellent benefits, with 25 days holiday (plus bank holidays and option to purchase 5 more), DC pension, health cash plan (value up to £1,800 per year), EAP, 1 hour personal wellbeing time a week and more. 

  • Personal and professional development, opportunity for further study, qualifications, project work, mentoring and coaching. 

  • A 2* Best Companies employee experience and explicit commitment to driving improvement to build on this success. 


Further information:

The full job description can be found below. Selection will be based on the essential and desired person specifications stated in the job description. Interviews will be held w/c 1 July at our head office. If you have any questions about the role, or require any reasonable adjustments to our recruitment process to enable you to apply, please email and we will be very happy to help.