Band 8a Commissioning Senior Manager

Job summary

An exciting opportunity has arisen within the South WestPrimary Care Commissioning Dental Team.

We are looking to recruit a Band 8a Commissioning SeniorManager working as part of the Primary Care Commissioning team, within theSouth West Collaborative Commissioning Hub, which is part of NHS SomersetIntegrated Care Board (ICB).

The Hub supports the 7 ICBs in the South West region withdelivering their delegated responsibilities of commissioning primary careservices. The team is responsible for working with ICBs to support thecommissioning and contract management of:

Primary andSecondary Care Dental Services

CommunityPharmacy

DispensingPractices

CommunityOpticians

The Hub function includes engaging with ICBs and key localsystem stakeholders, to ensure commissioned services are responsive toevidenced local need and are in-line with national commissioning guides and ICBcommissioning priorities.

Alongside this work, the team are responsible forsupporting ICBs in the transformation of the primary care services listedabove. The team also works alongside ICBs to support the transformationprogramme on General Medical Services (General Practice).

If you are you anexperienced individual with a relevant background, along with the ability to communicateeffectively across a variety of mediums and is someone who works well andeffectively in collaboration, we would welcome your application.

Main duties of the job

The successful applicant will manage a portfolio of dentalcontracts within the South West and will be responsiblefor the development of effective working relationships with ICBs, contractors,and a range of partners and stakeholders.

Witha focus on the commissioning and contracting of dental services, the successfulapplicant will also:

Be responsible for managing a portfolio ofprimary care contracts working closely with ICBs.

Use knowledge of commissioning andcontracting to inform effective commissioning of services.

Develop effective working relationshipsbetween commissioning, information governance, performance management, servicedevelopment, finance, and clinical governance, to ensure the implications ofcommissioning decision are appropriately reflected in primary care contractsand agreements.

Contribute to the development of servicespecifications and contribute to the development and redesign of care pathways,to ensure commissioned services provide quality and value for money.

The role supports the business in driving transformation aswell as value for money in planning and commissioning. The role is designed tobuild a combination of subject matter expertise and technical skills, and tosupport a partnership working approach with ICBs.

We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

About us

NHS SomersetIntegrated Care Board (ICB), known as NHS Somerset is the statutory NHSorganisation responsible for implementing a health and care strategy developedby the Integrated Care Partnership.

NHSSomerset consists of approx. 360 staff, across 8 directorates, with multipleteams within each directorate.

Weencourage applications from people of all backgrounds and welcome applicationsfrom underrepresented groups. When recruiting, we are committed to equality ofopportunity for all. We believe that the best organisations are those thatreflect the communities they serve.

Weoffer flexible working from your first day of employment and we also have anagile approach to home / office-based working. Elements of the role may requireyou to travel to locations across the South West, to attend in-person meetingsand meet the needs of the service. Please consider this before applying.

Note for existing NHS Employees applying for Fixed Term vacancies at NHS Somerset

If you are an existing NHS Employee and are applying for a Fixed Term role with NHS Somerset, the role will be offered on a secondment basis only.

You should gain agreement from your current employer before applying to allow you to be released on secondment.

Please ensure the reference section confirms your current HR Department details.

Thank you for your interest.

Job description

Job responsibilities

Purpose of the role The Primary Care Team works within theSouth West Collaborative Commissioning Hub, and supports the 7 Integrated CareBoard (ICBs) in the South West region with delivering their delegatedresponsibilities of commissioning primary care services. The team isresponsible for working with ICBs to support the commissioning and contractmanagement of:

Primaryand Secondary Care Dental Services

CommunityPharmacy

DispensingPractices

CommunityOpticians

This includes engaging with key localsystem stakeholders, to ensure commissioned services are responsive toevidenced local need and are in-line with national commissioning guides and ICBcommissioning priorities.

Alongside this work, the team areresponsible for supporting ICBs in the transformation of the primary careservices listed above. The team also works alongside ICBs to support the transformationprogramme on General Medical Services (General Practice).

About the Role

This role is focused on thecommissioning and contracting of dental services. The role will:

Be responsible for managing a portfolio of primary carecontracts working closely with ICBs.

Use knowledge of commissioning and contracting to informeffective commissioning of services.

Enable the delivery of primary care transformation programmes.

Develop effective working relationships between commissioning,information governance, performance management, service development, finance,and clinical governance, to ensure the implications of commissioning decisionare appropriately reflected in primary care contracts and agreements.

Interpret and implement complex national guidance, ensuringlocal policies and guidelines deliver these as appropriate.

Contribute to the development of service specifications andcontribute to the development and redesign of care pathways, to ensurecommissioned services provide quality and value for money.

Manage budgetary implications of activity.

Work to avoid destabilisation of business as usual.

Manage and actively promote relationships with key stakeholders.

As a Primary Care Commissioning SeniorManager , the post holder will work as part of a dynamic team within theSouth West Collaborative Commissioning Hub, delivering an effective servicesupporting managers and staff across the Hub, ICBs, and the wider South West.

The role supports the business in drivingtransformation as well as value for money in planning and commissioning. Therole is designed to build a combination of subject matter expertise andtechnical skills, and to support a partnership working approach with ICBs.

Key Job Specifics & Responsibilities

Improving quality and outcomes

To support the delivery ofprimary care, including identifying needs, contracting, development, assuranceand interventions in relation to services.

Ensurecontract mechanisms are used effectively, to enable the performance managementof delivery and to ensure improvements in outcomes and quality.

Towork collaboratively across the South West Collaborative Commissioning Hubmatrix, supporting ICBs with the delivery of their delegated commissioningpriorities.

Enablingpatient and public involvement

Toact as a champion for patients and their interests and involve the public andpatients in policy development and decision-making.

Toensure all public and patient contact with the office is of highestprofessional standard.

Toembed patient and public involvement within the South West CollaborativeCommissioning Hub matrix at all levels in line with statutory duties

Promotingequality and reducing inequalities

Touphold organisational policies and principles on the promotion of equality.

To create an inclusive workingenvironment where diversity is valued, everyone can contribute, and everydayaction ensure we meet our duty to uphold and promote equality.

Partnership and cross boundary working

To work effectively with keystakeholders across the area.

To work in partnership withICBs, PHE, Local Authorities, Regional and National Teams, to the nationalcommissioning framework and arrangements, to secure the provision of highquality and effective health services,

To work closely with PHE andensure public health advice is sought, as appropriate.

To develop effective workingrelationships with partners and ensure the consistent use of policies andprocedures.

Leadership for transformational change

To model a collaborative andinfluencing style of working, negotiating with others to achieve the bestoutcomes.

Using insight and evidence forimprovement

To ensure that all localoperational arrangements and systems are based on sound evidence of improvingservices to patients and service sustainability.

Developing an excellent organisation

To ensure the health, safety,and wellbeing of all staff within the department.

To ensure compliance with allconfidentiality and governance requirements within the department.

To always adhere to the NHSManagers Code of Conduct and any other relevant professional codes of conduct.

Key Accountabilities

Key Functional ResponsibilitiesOperational

To support and oversee teammembers to deliver requirements listed above and engage and liaise with keystakeholders.

To support the delivery of day-to-dayactivities and projects.

To support and manage the teamand drive delivery of a range of business initiatives and projects.

To operate in a highlypolitical and sensitive environment.

Support the portfolio ofinitiatives in demonstrating value for money for the current spend.

To monitor, interpret andquality assure progress against deliverables that often require adjustmentsspecifically in relation to the complex corporate business agenda, strategicobjectives and the business planning process.

To develop business plans andprovide expert strategic and policy advice and guidance on all required areas.

Project Management

Support the team in thedelivery of project plans, allocating tasks as appropriate, identifying risks,issues and dependencies, considering best practice and current options andultimately making decisions in the best interest of the project.

Pro-actively managestakeholders, respond to, and resolve conflict when this arises throughfacilitation or other appropriate mechanisms.

Be responsible for a highstandard of work supporting the delivery of projects on time, to qualitystandards and in a cost-effective manner.

Maintain the project initiationdocument and associated plans with regular team meetings to monitor progressand resources.

Demonstrate effectivestakeholder management.

Support other project managersas and when required.

Consider the impact of anychange the projects will have on the business and oversee handover of anyproducts to ensure full ownership and buy-in within the business. Advocate theprojects and ensure active engagement and sponsorship within the NHS as awhole.

Ensure that the projectsmaintain business focus, have clear authority and that the context, includingrisks, is actively managed in alignment with the strategic priorities of theNHS.

Financial and Physical Resources

Act in a way that is compliant withstandingOrders and Standing Financial Instructions in the discharge of budgetmanagement responsibilities, monitor expenditure on a regular basis.

Budget holder for assignedfunction/team, budget setting with the Head of Department. Responsible for ongoing monitoring ofexpenditure against budget and ensuring the appropriate documentation isavailable for scrutiny.

Ensure effective systems andprocesses to secure timely primary care contract payments, in-line withnational policy/Statement of Financial Entitlement.

Identify products, equipment, services,and facilities for assigned activities, achieving stakeholder buy-in asrequired. Placing orders and signinginvoices.

Responsible for makingrecommendations, providing advice and able to prepare strategicreports/briefings for the Head of Department, and relevant forums.

People Management

Directly manages the team ofstaff, responsible for day-to-day work assigned to Team.

Responsible for recruitment andselection.

Responsible for undertakingappraisal and personal development and managing any employee relations issues.

Forge close positive workingrelationships, to support an effective matrix approach to achieve NHSobjectives.

To support, motivate anddevelop people within the team.

Managing third parties (such asconsultants/interims) to ensure deliverables are met in a timely manner andwithin budget.

Information Management

Drafting detailed reports summarizingstatus on issues, appraising outcomes, and providing progress reports for theHead of Department.

Collate as required, a range ofinformation and lead appropriate analysis to develop robust business cases andcontribute to project products.

Analyse, interpret and presentdata to highlight issues, risks and support decision making.

Policy and Service Development

Responsible for proposing anddrafting changes, implementation and interpretation to policies, guidelines,and service level agreements (SLAs) which may impact service.

Proposes changes to ownfunction making recommendations for other service delivery.

The post holder will need tomaintain a good knowledge of emerging policies from government departments forexample pensions, change management, constitution.

Person Specification

Qualifications

Essential

Educated to masters level or equivalent level of experience of working at a senior level in the primary care commissioning and transformation area. Evidence of Continued Professional Development (CPD)

Personal Statement / Motivation for Applying

Essential

Please use this section to explain how you meet the additional criteria in the Personal Specification including your reasons and motivation for applying.

Experience

Essential

Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups. Ability to negotiate on difficult and controversial issues including performance and change. Ability to analyse complex facts and situations and develop a range of options Ability to make decisions autonomously, when required, on difficult and contentious issues where there may be several courses of action, working to tight and often changing timescales. Demonstrates a strong desire to improve performance and make a difference by focusing on goals. Must be able to prioritise own work effectively and be able to direct activities of others. Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies.

Knowledge and Skills

Essential

Extensive knowledge of primary care commissioning and transformation areas acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent. Evidence of post qualifying and continuing professional development. Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects. Understand the background to and aims of current healthcare policy and appreciate the implications of this on engagement. Experience of managing and motivating a team/virtual team and reviewing performance of the individuals. Experience of identifying and interpreting national policy. Have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations.

Desirable

Member of relevant professional body.

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