Administration Assistant
3 weeks ago
Job summary
We have 1 permanent role available on the Royal Derby Hospital site.
Maxillofacial & Orthodontic Outpatients - 27 hours per week - Monday, Tuesday and Wednesday between the hours of 07:30 and 18:00
This is a great time to join University Hospitals of Derby & Burton NHS Foundation Trust(UHDB). We are currently undergoing a significant period of change that will enable us to deliver an even greater service to our patients.
Our ambition to be sector leaders in new models of administration, allowing us to continue to absorb growing demand and significantly increase our digital capability, whilst improving patient experience, ensuring they are in the hands of our brilliant people.
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people, and local partners in achieving the best of health for the local population and the communities in which they live.
UHDB is one of the largest employers in the region.
Main duties of the job
You will have a background, in administration or customer service, a good telephone manner and have attention to detail. Self-motivation and being a good team player are further attributes that we value.
You will strive to have the desire to work in the NHS to support delivering great patient care. You will be expected to work flexibly to meet the needs of our services. Routinely on the same site, or wider if you would welcome that to further your experiences.
The experiences you will gain and the support we will give you for your personal development will help you to reach your full potential.
We know that you will thrive here, challenging your own ambitions with our fantastic career and learning and development 's lots on offer, and we know you'll be impressed with our rewards and benefits package.
Closing date of applications: 30 May 2024
Interview date: 13 June 2024
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
Development opportunities, including both professional and leadership development On-going support through every step of the way from recruitment to when you join our team and beyond. A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemesKey Facts about our Trust:
We see on average 4810 OP appointments per day. We are the 4thbusiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. Job description
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Following the recent update on UK immigration policy for those on a Health and Care Visa orSkilled Worker Visa, please click on the link to check your eligibility before applying for thispost as we may be unable to provide sponsorship Impacts of the changes to the UKimmigration policy | NHS Employers
Person Specification
Knowledge
Essential
Good standard of English GCSE or equivalent Previous customer care experience Must be IT Literate to include word and excel or other experience A recent Knowledge and understanding of administrative procedures
Desirable
An understanding of the 18 week RTT process Knowlegde of the Trust Patient Access Policy
Physical
Essential
Standard keyboard skills Daily need for light physical effort
Skills
Essential
Good communication Skills to include written , face to face and telephone Must be a team player Proven accuracy and organisational skills with the ability to prioritise own workload Ability to work to deadlines
Requirement
Essential
Flexibility of working hours and duties-
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