Operations Manager- Community Team
1 week ago
Operations Manager- Community Team
Do you want to achieve the best outcomes for victims of crime? Are you willing to challenge others to achieve this?
Do you have experience of leading a diverse team, supporting staff to work independently using their own initiative?
Do you have a good understanding of the impact of crime on victims & communities including those experiencing stalking and hate crime?
If this sounds like you & you want to make a difference every day, to contribute to change & improvement for those who need it and are resilient & adaptable then we need to hear from you.
County/Borough Kent Office location Compass House, Tufton Street, Ashford, Kent, TN23 1BT Full time/Part time Full time Hours per week 37.5 Work schedule Monday to Friday 9-5 Basic Salary £35,700 per annum plus £2,000 per annum Operations Manager Allowance Contract type Permanent DBS required? Yes Police vetting required? Yes Closing Date 10/10/2024 Ref No 5803What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Ongoing training & support with opportunities for career development & progressionAbout the role:
This role is based in Ashford, Kent and is offered on a hybrid working pattern with regular travel across Kent and Medway.
As our Operations Manager in our Community Team you will be:
Responsible for the daily activities of a diverse group of staff and volunteers working with people who have experienced different crime types with particular focus on people who have been affected by stalking meeting with funders & external partners including the media providing a voice for victimsYou will need:
the ability to lead a team working across many issues to focus on service delivery & delivering quality outcomes knowledge & understanding of stalking & it's impact a qualified ISAC or be willing to obtain this qualification once in post to be able to work independently to meet set targets & goals to demonstrate empathy whilst ensuring your team are managing challenging caseloads effectively experience of working in partnership with other agencies & other department to be a good communicator who is comfortable representing Victim SupportThis job is a busy one so you will need to manage competing priorities, very different personalities, build partnerships with other agencies and have the resilience to bounce back when things do not work out as you would have wanted.
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