Operations Manager

6 days ago


Kent, United Kingdom Victim Support Full time

About the Role:

This is a challenging and rewarding role for a skilled Operations Manager to lead our Community Team in Kent. As a key member of our team, you will be responsible for the daily activities of a diverse group of staff and volunteers working with people who have experienced different crime types, with a particular focus on those affected by stalking.

Key Responsibilities:

  • Lead a team of staff and volunteers to deliver high-quality services to victims of crime
  • Develop and maintain relationships with funders, external partners, and the media to promote the voice of victims
  • Work closely with other departments to ensure effective service delivery and quality outcomes
  • Manage competing priorities, build partnerships, and demonstrate resilience in a fast-paced environment

Requirements:

  • Proven experience of leading a team and managing competing priorities
  • Strong understanding of stalking and its impact on victims and communities
  • Ability to work independently and as part of a team to achieve set targets and goals
  • Excellent communication and interpersonal skills, with the ability to represent Victim Support
  • Qualification in ISAC or willingness to obtain it once in post

What We Offer:

  • Competitive salary and benefits package, including flexible working options and pension scheme
  • Opportunities for career development and progression within a dynamic and supportive organization
  • Access to ongoing training and support to enhance your skills and knowledge


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