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Technology Operations Manager

2 months ago

Kent, United Kingdom Verelogic Full time £30,000 - £38,000
Technology Operations Manager
Verelogic is in search of a dedicated and passionate Technology Operations Manager who possesses a strong enthusiasm for technological advancements.

In this role, you will be responsible for the oversight of the management, installation, maintenance, availability, and security of the educational and administrative ICT network, which encompasses both hardware and software components.

Your collaboration with the Senior Management team will be essential in shaping the development of the institution's IT framework and implementing project plans.

Your contributions will be crucial in ensuring that the ICT network is optimized for effective educational delivery while maintaining its security and reliability.

As part of your responsibilities, you will facilitate effective communication between the institution and Verelogic, which includes staying updated on the services and solutions available, as well as managing client accounts.

Key Responsibilities:
~ Oversee the management of the institution's network infrastructure and ICT applications.
~ Conduct monitoring and maintenance of all critical systems, including switches, virtual and physical server environments, Microsoft 365, and backup solutions.
~ Provide technical guidance, training, and support to staff to enhance their effective use of systems.
~ Ensure efficient handling of all IT operations and requests on a daily basis.
~ Supervise and take responsibility for the performance of the ICT support team.
~ Provide 2nd and 3rd line support as needed.
~ Enforce and monitor compliance with institutional policies.
~ Conduct training sessions for internal staff.

A strong commitment to IT, with a minimum of 2-3 years of experience in a similar role such as IT Manager, Network Manager, or Senior ICT Consultant within an educational environment.

Experience in upgrading educational IT network systems is essential.

The ability to work independently as well as collaboratively within a team, coupled with a knack for problem-solving and a proactive mindset to identify opportunities for service enhancement, is highly valued.

This position is offered on a full-time basis, and the successful candidate will undergo an enhanced DBS check.