Retail Operations Manager

3 days ago


Kent, United Kingdom Dee Set Full time
About the Role

We are seeking a highly motivated and experienced Retail Supervisor to join our team at Dee Set. As a Retail Supervisor, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Team Leadership: Lead and manage a team of retail professionals to achieve sales targets and deliver exceptional customer service.
  • Store Operations: Oversee the day-to-day operations of the store, including visual merchandising, stock management, and inventory control.
  • Customer Service: Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Performance Management: Monitor and manage team performance, providing coaching and development opportunities to improve sales and customer service.
  • Inventory Management: Manage inventory levels, including ordering and receiving stock, to ensure optimal stock levels and minimize waste.
  • Visual Merchandising: Oversee the visual presentation of the store, including window displays and in-store displays.
Requirements
  • Leadership Experience: Proven experience in leading a team to achieve sales targets and deliver exceptional customer service.
  • Retail Experience: Minimum 2 years of experience in a retail environment, with a strong understanding of retail operations and customer service.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze problems and develop effective solutions.
  • Inventory Management: Experience with inventory management, including ordering and receiving stock.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and development within the company.
  • Collaborative Team Environment: A collaborative and supportive team environment.


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