Customer Development Manager

3 weeks ago


Redditch, United Kingdom Sign Solutions Full time
Job Description

CUSTOMER DEVELOPMENT MANAGER 

Working across a broad range of clients, the focus will be on creating new business opportunities and relationships with the Deaf community.

.

Responsibilities

  • To increase market knowledge using sector specific lead generation
  • To engage with the Deaf community to increase awareness of services
  • To generate and qualify leads, both self-sourced and from existing sales pipeline
  • To develop new business opportunities and stimulate new markets
  • To understand our complimentary services and be able to confidently make recommendations, and successfully scope out solutions for new and existing clients
  • To provide presentations to new and existing clients
  • To provide effective account management and retention of a growing portfolio of clients

 

 


Qualifications

Preferred skills/qualifications/experience

Market development experience within interpretation and translation industry 

  • Fluent in British Sign Language
  • Good business and commercial acumen 
  • The ability to produce professional and pertinent proposals
  • The ability to develop and nurture effective business relationships with prospects, clients and in-house colleagues
  • Professional and effective negotiation skills
  • Clear, engaging, and confident presentation skills 
  • The ability to manage a varied workload whilst meeting deadlines
  • The drive to take responsibility and ownership for workload and performance
  • Proficiency in all relevant IT packages
  • A full driving licence is essential


Additional Information

Salary & Benefits

Salary dependant on experience range circa 30k - 35k, dependant on experience plus target related bonus

Benefits include, but are not limited to:

  • Target related bonus
  • 37.5 hour week Monday - Friday
  • Hybrid working
  • 20-25 days holiday plus bank holidays
  • Pension scheme
  • Attendance bonus 
  • Health and Wellbeing schemes
  • Worcestershire Works Well health and wellbeing level 1 accreditation 
  • Policies to include Mental Health, Menopause and more
  • Access to mental health specialist support
  • Birthday celebrations/gifts
  • Employee Assistance Programme
  • Discounts and perks platform
  • Team events
  • Training
  • 1 paid volunteering day per year
  • Occupational Sick Pay (OSP) and (SSP)
  • Work for an established company with 25 years in the industry
  • Supportive and flexible employer
  • Disability confident leader
  • Real Living Wage Employer


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