Order and Delivery Advisor

2 months ago

Watford, United Kingdom ARL Recruitment Ltd Full time

Join Our Clients Dynamic Team

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, Our market leading client has the perfect role for you

About Them

They we are a leader in the UKs vehicle leasing industry, recognized for their rapid growth and award-winning service. With strong commercial backing, they are on an exciting journey of expansion, and  looking for talented individuals to join them. They are built delivering unparalleled value to their clients and drivers.

Why Work With Them?

  • Award-Winning Excellence: Be a part of a company that is celebrated for its achievements.
  • Career Development: We provide a wealth of opportunities for professional growth and advancement.
  • Comprehensive Benefits: Enjoy a fantastic benefits package that supports your well-being and work-life balance.

Your Role:

As a key member of their team, you will play a crucial role in ensuring their drivers receive the highest level of service. From the initiation of a new order to the successful delivery of vehicles, you'll be there every step of the way, providing expert support and ensuring smooth operations.

Key Responsibilities:

  • Customer Service Excellence: Deliver outstanding service, handling all interactions professionally and ensuring first-contact resolution.
  • Driver-Focused Support: Prioritize the drivers experience, ensuring it is positive and seamless.
  • Continuous Improvement: Take pride in continuously reviewing and improving processes to enhance efficiency and service quality.
  • Relationship Building: Foster strong, professional relationships with both colleagues and drivers.
  • Problem Solving: Confidently manage difficult situations with calm and control.
  • Compliance & Accuracy: Ensure high standards of accuracy in your work and adherence to GDPR guidelines.

What Were Looking For:

  • Effective Communicators: We seek individuals who are articulate, professional, and polite in all interactions.
  • Proactive Team Members: We value those who are always looking for ways to improve and excel in their roles.
  • Team Players: Collaboration is key to our success, and we thrive on shared achievements.
  • Detail-Oriented Professionals: Precision and attention to detail are essential qualities for success in this role.
  • Skilled in Conflict Resolution: We need people who can handle difficult conversations with ease and professionalism.
  • Goal-Driven Individuals: Understanding the importance of meeting targets and taking pride in achieving them is a must.

Their Values:

They are committed to innovation, integrity, and respect. they work smart, think forward, and believe that teamwork is the foundation of their success.

Ready to Drive Your Career Forward?

If you're ready to join a forward-thinking team that's setting the standard in the vehicle leasing industry, we encourage you to apply now and start your journey.

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