Medical Secretary

3 weeks ago

Doncaster, United Kingdom Doncaster & Bassetlaw Teaching Hospitals NHS FT Full time

Job summary

The division of Surgery and Cancer would like to invite applicants for a Band 3 post to join the medical secretary team within ENT Department at Doncaster Royal Infirmary. hours per week - Fixed Term for 12 months.

They will need experience in managing the robust systems in place for the administrative engagement of patient pathways. They will need to be able to work flexibly as part of the team, sometimes across sites, to produce clinical correspondence using Medisec digital transcription software from outpatient and inpatient attendances.

Experience in using the PTL (Patient Tracking List) to manage patient's pathway is paramount. A knowledge of medical terminology alongside previous experience of working in a clerical / secretarial role is desirable.

You will be required to display tact and diplomacy, and have developed communication skills when dealing with senior staff, patients, colleagues and the general public.

Main duties of the job

The post holder will support named clinicians and support their colleagues to provide an efficient support to all members of the clinical teams.

They will need experience in managing the robust systems in place for the administrative engagement of patient pathways. They will need to be able to work flexibly as part of the team to produce clinical correspondence using Medisec digital transcription software from outpatient and inpatient attendances.

Experience in using the PTL (Patient Tracking List) to manage patients pathway is paramount. A knowledge of medical terminology alongside previous experience of working in a clerical / secretarial role is desirable.

You will be required to display tact and diplomacy, and have developed communication skills when dealing with senior staff, patients, colleagues and the general public.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, it's our pledge to help you Develop , Belong and Thrive , Here .

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including: o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers

Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Person Specification

Qualifications/Training

Essential

Minimum of 3 GCSE's including English and Maths at Grade C or above or suitable equivalent qualification or equivalent experience RSA III or NVQ III or suitable equivalent level administrative qualification or equivalent experience ECDL or equivalent qualification / demonstrable experience

Desirable

Business Administration Level II Apprenticeship

Knowledge and Exprience

Essential

Previous experience working in a clerical/administrative role Knowledge of medical terminology Demonstrable working knowledge of Microsoft packages including Word Customer care experience Ability to work to and promote Standard operating procedures/performance targets

Desirable

Fully conversant with all waiting list functions on PAS and the ability to action these independently. Thorough knowledge of healthcare system and processes Understanding of Primary Care, GP and Community Services Knowledge of referral to treatment patient access policies and procedures Understanding of patient priorities and targets in relation to appointments and waiting times, specifically Referral to Treatment

Personal Attributes & Skills

Essential

Ability to assimilate new practices and knowledge Ability to deal calmly and diplomatically with a range of personalities and situations Proactive, self-motivated and with a positive approach to work Flexible and adaptable, able to take direction and instruction from others Team Player with a professional approach to work and colleagues; able to develop good working relationships Demonstrates Trusts values and behaviours Commitment to Continuing Personal & Professional Development Trustworthy, punctual and reliable A methodical and organised approach to work Demonstrates attention to detail Accurate data entry, typing and checking skills Ability to work under pressure to meet tight deadlines in a busy environment Good time management skills

Desirable

Awareness of Trust policies and protocols

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