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Medical Secretary
4 months ago
Job summary
A flexible approach to work is an essential part of the post, in line with Medical Imaging Service Policy of promoting the extended working day / week to benefit our patients.
The Radiology Department is fully committed to effective appraisal and any training and development will be actively encouraged and supported.
Working with a team of highly committed staff, to provide a first class and effective Clinical Secretarial service within Radiology.
Main duties of the job
The Post holder will provide an effective and efficient support service to clinical teams ensuring robust systems and processes are in place for overall administrative oversight and coordination of the patient through the relevant pathway.
This will include adhering to the specific timescales and waiting time targets through validation and education, promoting a "Right First Time" culture.
The post holder will be responsible for checking, monitoring and progressing all aspects of the patient pathway taking a cross cutting approach in line with clinical instruction and in accordance with national and local waiting times, liaising directly with the consultant and delegated members of the consultant team, using information reports to assist.
The post holder will have expert knowledge of the various patient pathways which include the 18 weeks Referral to Treatment (RTT) rules and ensure application of this knowledge, promoting best practice amongst peers and offering guidance for clinical teams.
The post holder will work closely with other members of the clinical admin teams, Team Leaders and the Data Quality Team to ensure consistent approaches are applied to RTT validation.
The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway, using Standard Operating Procedures (SOP's) to ensure that functions of the role are carried out correctly and consistently within given timescales.
About us
DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, it's our pledge to help you Develop , Belong and Thrive , Here .
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including: o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers
Job description
Job responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Person Specification
Knowledge and Experience
Essential
Previous experience working in a clerical/administrative role Knowledge of medical terminology Demonstrable working knowledge of Microsoft packages including Word Customer care experience Ability to work to and promote Standard operating procedures / performance targets Experience of working within a busy/demanding environment. Multidisciplinary team.
Desirable
Fully conversant with all waiting list functions on RIS and the ability to action these independently. Thorough knowledge of health care system and processes Understanding of Primary Care, GP and Community Services Knowledge of Referral to Treatment Patient Access Policies and procedures Understanding of patient priorities and targets in relation to appointments and waiting times, specifically Referral to Treatment
Qualifications / Training
Essential
Minimum of 3 GCSEs including English and Maths at Grade C or above or equivalent qualification or relevant experience ECDL or equivalent qualification or relevant experience
Desirable
Business Administration Level II Apprenticeship RSA III or NVQ III or equivalent qualification or relevant experience.
Personal Attributes and Skills
Essential
Ability to assimilate new practices and knowledge Ability to deal calmly and diplomatically with a range of personalities and situations Proactive, self-motivated and with a positive approach to work Flexible and adaptable, able to take direction and instruction from others Team Player with a professional approach to work and colleagues; able to develop good working relationships Demonstrates Trusts values and behaviours Commitment to Continuing Personal & Professional Development Trustworthy, punctual and reliable Excellent verbal and written communication skills Ability to work under pressure to meet tight deadlines in a busy environment Ability to prioritise and manage own workload for best effect, work without direct supervision and delegate to others
Desirable
Awareness of Trust policies and protocols