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Band 3 ICDC Reception and Clinic Administrator

4 months ago

Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

Job summary

The Royal Free London NHS Foundation Trust is at the forefront of medical innovation, delivering comprehensive healthcare services at a local, regional, and national level. Our commitment to excellence in HIV Medicine has been instrumental in our mission to provide world-class patient care and outcomes. We are now looking for a dedicated and proactive Reception and Clinic Administrator to join our dynamic team in a non-clinical capacity, to support the effective delivery of our services.

Main duties of the job

As a Receptionist and Clinic Administrator within the Ian Charleson Day Centre (ICDC), you will play a crucial role in providing administrative support and front-of-house services in a highly sensitive and patient-focused environment. This role involves direct interaction with patients living with HIV, managing administrative tasks related to their care, and supporting the clinic's multidisciplinary team to ensure efficient and effective service delivery.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated team of staff care for over million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please visit

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Royal Free World Class Values

Essential

Demonstrable ability to meet the Trust Values

Royal Free World Class Values

Essential

Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential

Good general education, including GCSE English grade "C" or above, or equivalent

Experience

Essential

Previous work experience in a healthcare setting Experience of working in a public/patient facing role

Desirable

Experience of working with Cerner/ EPR, or similar electronic Patient Administration Systems