Band 4 Dermatology Clinical Pathway Administrator

3 weeks ago

Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

**Detailed job description and main responsibilities**:

- Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

**Person specification**:
**Royal Free World Class Values**:
**Essential criteria**:

- Demonstrable ability to meet the Trust Values

**Education and professional qualifications**:
**Essential criteria**:

- RSA 2 or RSA 3 word processing/typing or equivalent experience
- Knowledge of medical terminology
- English and Maths at GCSE level or equivalent

**Desirable criteria**:

- Diploma level qualification or equivalent experience
- Courses / further study attended to demonstrate evidence of personal development

**Experience**:
**Essential criteria**:

- Previous experience of working with the public and/or patients in a healthcare environment
- Experience of interaction with all levels of staff
- Previous administrative and organisational experience
- Experience of dealing with non-routine and complex problems

**Desirable criteria**:

- Experience of managing and prioritising own workload and working to deadlines

**Skills and aptitudes**:
**Essential criteria**:

- Excellent written and verbal communication skills
- Excellent organisational skills with meticulous attention to detail
- Excellent customer care practice, being polite, sympathetic, patient and diplomatic
- Understanding patient confidentiality
- Knowledge of Cerner
- Ability to use databases

**Desirable criteria**:

- Awareness of National and Trust pathway targets (such as 18 week RTT target)
- Ability to confidently interact and share knowledge with staff at all levels
- Proof of continuous learning and development
- Ability to learn and assimilate information quickly

**Personal qualities and attributes**:
**Essential criteria**:

- Ability to maintain excellent communication channels and good customer services
- Maintain a high level of professionalism in manner
- Ability to work under pressure and use own initiative to prioritise tasks
- Good interpersonal skills having a friendly and approachable manner
- Proactive, forward-thinking, quick problem solving attitude

**Others**:
**Essential criteria**:

- Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff
- Ability to work without direct supervision
- Reliability - good time keeping

**Desirable criteria**:

- Ability to work flexibly to accommodate peaks and troughs of activity
- **Covid-19 Vaccination**
- Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
- We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.- ** AT* - Apprenticeship Training**. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- If you are an **EU/EEA citizen** who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.
- The Trust uses **electronic new starter forms** on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- **The Trust will request a DBS** (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

**Please note**:

- _Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.

  • Band 4 Clinical Pathway Navigator

    6 days ago

    Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    The Royal Free London NHS Foundation Trust is at the forefront of medical innovation, delivering comprehensive healthcare services at a local, regional, and national level. Our commitment to excellence in HIV Medicine has been instrumental in our mission to provide world-class patient care and outcomes. We are now looking for a dedicated and proactive...

  • Band 4 Clinical Pathway Navigator – HIV Medicine

    6 days ago

    Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    Job summary The Royal Free London NHS Foundation Trust is at the forefront of medical innovation, delivering comprehensive healthcare services at a local, regional, and national level. Our commitment to excellence in HIV Medicine has been instrumental in our mission to provide world-class patient care and outcomes. We are now looking for a dedicated and...

  • Band 4 Clinical Pathway Navigator – HIV Medicine

    1 month ago

    Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    Job summary The Royal Free London NHS Foundation Trust is at the forefront of medical innovation, delivering comprehensive healthcare services at a local, regional, and national level. Our commitment to excellence in HIV Medicine has been instrumental in our mission to provide world-class patient care and outcomes. We are now looking for a dedicated...

  • Band 4 Clinical Pathway Navigator – HIV Medicine

    3 weeks ago

    Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    Job summary The Royal Free London NHS Foundation Trust is at the forefront of medical innovation, delivering comprehensive healthcare services at a local, regional, and national level. Our commitment to excellence in HIV Medicine has been instrumental in our mission to provide world-class patient care and outcomes. We are now looking for a dedicated...

  • Band 4 Dermatology Teledermatology Pathway

    1 month ago

    Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

    Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our...

  • Band 4 Clinical Pathway Navigator

    6 days ago

    Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

    Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our...

  • Band 4 Clinical Pathway Navigator

    6 days ago

    Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

    Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our...

  • Band 4 - Oncology Patient Pathway Navigator

    6 days ago

    Hampstead Heath, United Kingdom Barnet and Chase Farm Hospitals Full time

    Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our...

  • Band 4 Clinical Pathway Navigator

    2 weeks ago

    Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

    Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our...

  • Band 4 Clinical Pathway Navigator

    6 days ago

    Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

    Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our...

  • Patient Pathway Navigator Gynae Oncology

    3 weeks ago

    Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

    **Main duties of the job**: Work as part of a team within a dedicated speciality/patient group to ensure that all administrative functions for patients from the time of GP referral to the time of discharge are coordinated in line with specific care pathway instructions to facilitate the smooth running of the patients’ journey. Where a patient has multiple...

  • Patient Pathway Coordinator

    3 weeks ago

    Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

    **Main duties of the job**: The post holder will support patients through their hospital care journey, providing the patient with a single named point of contact who will coordinate their care. Work as part of a team within a dedicated speciality/patient group to ensure that all administrative functions for patients from the time of GP referral to the time...

  • Band 3 Palliative Care/acute Oncology Service

    3 weeks ago

    Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    Palliative Care & Acute Oncology Service Administrator **DIVISION**: Transplant & Specialist Services **SALARY BAND**: Band 3 **RESPONSIBLE TO**: Pathway Manager **ACCOUNTABLE TO**: Service Manager Oncology and Palliative Care **HOURS PER WEEK**: 37.5 **LOCATION**: RFH site **Job Summary**: This post provides administrative support to the Palliative Care...

  • Band 3 Icdc Reception and Clinic Administrator

    3 weeks ago

    Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    The Royal Free London NHS Foundation Trust is at the forefront of medical innovation, delivering comprehensive healthcare services at a local, regional, and national level. Our commitment to excellence in HIV Medicine has been instrumental in our mission to provide world-class patient care and outcomes. We are now looking for a dedicated and proactive...

  • Band 6 Clinical Nurse Specialist

    6 days ago

    Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    Job summary The TREAT nursing team operates across a wide patient pathway: the Trust's Emergency Department, the Trust's care of the elderly in-patient wards, and across local Care Homes and community services. The key objectives of the TREAT nursing team are to: Support care of all medical specialty patients > = 80 year of age, attending the Emergency...

  • Band 4 Private Administration Coordinator

    4 weeks ago

    Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. The Private Patients Unit is seeking an experienced Private Administration Co-Ordinator with excellent communication skills who is customer focused with previous private coordination and administration experience preferably within...

  • Band 4 Private Administration Coordinator

    8 hours ago

    Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. The Private Patients Unit is seeking an experienced Private Administration Co-Ordinator with excellent communication skills who is customer focused with previous private coordination and administration experience preferably within...

  • Band 4 Administrator

    6 days ago

    Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

    Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our...

  • Band 4 Patient Navigator in General, Emergency

    4 weeks ago

    Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. We are looking for an experienced administrator with the ability to work as part of a team to join our Colorectal, Emergency & General Surgery Department to oversee the patient pathway from referral to treatment, along with other...

  • Band 4 Patient Navigator in General, Emergency

    8 hours ago

    Hampstead, United Kingdom Royal Free London NHS Foundation Trust Full time

    Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. We are looking for an experienced administrator with the ability to work as part of a team to join our Colorectal, Emergency & General Surgery Department to oversee the patient pathway from referral to treatment, along with other...