People Operations Coordinator

2 weeks ago

London, United Kingdom Vitesse PSP Full time

Reporting to the Head of People, you will be responsible for the full spectrum of People Operations across the employee lifecycle.

You will be at the heart of our employee experience, working with the People team and managers across the business on key topics such as recruitment, onboarding & inducting new starters, co-ordinating people processes and procedures (think probation reviews, HRIS updates, payroll data) and exciting projects such as progression frameworks and compensation benchmarking.

A multi-functional role with varied duties, this opportunity will suit an individual who enjoys an operational role at the centre of the business, a varied workload and who is super approachable and very much a people person.

Requirements

  • 2+ years of experience in an HR or people operations role, preferably in a fast-paced, high-growth environment.
  • Experience in fintech or technology sectors is a plus.
  • Strong organisational and time management skills.
  • Excellent communication and interpersonal skills.
  • Proficiency with HR software and systems preferably HiBob and Workable
  • Detail-oriented with strong problem-solving abilities.
  • Ability to handle confidential information with integrity and discretion.

Responsibilities

  • Run the monthly UK Payroll and fortnightly US payroll processes, managing our salary sacrifice schemes, pension and general queries as and when they arise.
  • Be the subject matter expert for all thing HiBob, including regular data audits, running reports etc.
  • New starter onboarding for UK and US employees – sending out forms and liaising with our credit reference agency Zinc.
  • Be the subject matter expert for all our benefits, processing new starters and leavers across the various platforms
  • Sending employee Lifecyle paperwork including offer and resignation letters, contracts and ensuring new starters are managed with our internal Tech team
  • Always being on the lookout for process improvements or automation opportunities – ensuring we are utilising the functionality of our tools to deliver slick employee experiences
  • Supporting on recruitment activity – posting job adverts, sifting CVs, screening candidates, and arranging interviews
  • Collaborate with the wider People team on projects
  • Support any ER case work through minute taking, meeting scheduling etc.

Benefits

  • 25 days Holiday per year + Bank Holidays  
  • Hybrid working arrangements  
  • Contributory pension scheme  
  • Enhanced Parental leave   
  • Cycle to Work Scheme  
  • Private Medical Insurance  
  • Access to Oliva our Mental Health Therapy partners 
  • Discounted Gym membership   
  • Life Assurance for UK employees with Met Life 
  • Financial Coaching with Octopus Wealth  
  • 2 days of volunteering leave per year  
  • Sabbatical after 5 years’ service   Ongoing Learning and Development to support you reach your career goals  

We are Vitesse – the payment provider of choice for the insurance and treasury industry.  

Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA regulated payments business that is driven to be the payment partner of choice for the insurance market, by providing global payment services and treasury optimisation.  Operating one of the largest domestic banking and payment settlement networks in the world, we give our customers direct access to more than 170 countries and territories, covering over 110 currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds, delivering a better customer experience to their claimants.  Our market-leading treasury optimisation service brings complete control and transparency to insurers and allows them to have their money in the right place, at the right time, to make that all important payment - fast, and when their customers need it most.   

With now over 160 employees across Europe and our London headquarters, $26m series B funding in 2022 in the bag and approaching £8bn in processed transactions, we are only just getting started.     

We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd’s of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference.   

As we continue to scale up, we want like-minded humans to join us on this exciting journey.  Are you ready?  

Vitesse at our best – our values 

The Vitesse values are a true reflection of what it takes to thrive in our business, so it’s important to us that any employee who joins our business is aligned with these 3 attributes 

Confident Humility 

We don’t do ego and we know that unless we all win, none of us win. We admit when we’re wrong, ask for help and always think about the wider business before ourselves.

Driven to Succeed 

We see the opportunity ahead of us and we won’t stop until we fulfil the potential we know we have. We hold ourselves to high standards and deliver high quality outcomes for Vitesse and our customers.  

Tenacious Responsibility 

We take ownership for our actions and decisions, and face into the challenges that come our way. We are committed to seeing things through to completion, even in the face of adversity. 

We are an Equal Opportunity Employer  We are committed to creating an inclusive environment that enables everyone to perform at their best, where we recognise the rights of all individuals to mutual respect and where there is an unbiased acceptance of others. Our policies and practices aim to promote an environment that is free from all forms of Unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly and with dignity and respect.  

 

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