Parts Telesales Advisor

3 weeks ago


Gateshead, United Kingdom Lookers Full time

Overview

Location:  Lookers PartsPlus Gateshead

Contract:  Permanent, full-time

Salary:  OTE £28,800 

Working Hours:  42.5 hours per week (Monday-Friday: 08:00 - 17:30 and Saturdays 08:00-12:30 on rota basis)

Are you a Parts Advisor or Telesales Advisor in search of a new challenge? You have arrived at the right place, here at Gateshead PartsPlus we are on the hunt for an experienced and enthusiastic Parts Telesales Advisor to join our successful team. PartsPlus is owned by Ford Motor Company and are true experts in their field of automotive Parts for all vehicles.

Reporting to the Telesales Supervisor, the Telesales Advisor is responsible for building and maintaining strong and lasting relationships with new and existing Customers, by taking Parts orders via the Phone, Email and Customer App. The role also entails supporting Customers and providing expert advice on Parts.

Are you a ‘Team Player’? Do you have a ‘can do’ attitude to get things done? Are you up for a challenge?

If the answer is yes to the above questions, then this role could be right for you…

Responsibilities

Accurately identifying Parts for specific vehicles Fulfil Customer orders via the Phone, Email and Customer App Build strong relationships with both new and existing Customers Provide a high level of Customer service Supporting our Customers to become more profitable

Qualifications

In order to be successful in this role you must:

Be a confident and capable communicator, both written and verbally  Have a good telephone manner Be a ‘Team Player’ Have a basic understanding of using a computer (full training of systems and software can be provided)

If your skills and experience match what we are looking for, please


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