Service Desk Analyst
3 weeks ago
Are you as excited as we are when we talk about the storage and distribution of bulk liquids at our state-of-the-art tank containers?
We are looking for a Service Desk Analyst for Stolt Tank Containers (STC). You will provide global support for STC’s business application portfolio. You will work closely with internal users, customer, suppliers, business analysts and developers to understand and resolve complex support requests. You will be working in our Romford Office.
Stolt Tank Containers (STC) is a leading provider of door-to-door transportation services for bulk- liquid chemicals and food-grade products. With a fleet of more than 45,000 tank containers, STC is the only operator with its own worldwide network of 22 owned and joint venture depots. Our culture champions digitalization, collaboration, and continuous improvement, as well as a commitment to a sustainable future.
What you will be doing
The analyst will work within the team to understand user issues, identify issues within the applications and provide solutions suitable for the business. This will include manipulating live production data, testing in development environments and root cause analysis/resolution to provide stable services across the global portfolio.
The role will encompass continuous learning opportunities and requires an analytical mindset to thrive. Due to the global nature of the business, this role will require occasional weekend work and will include some bank holidays.
Key Responsibilities
Liaise with STC Global Offices on Business Application issues. Work with 1st and 3rd line support teams to resolve system issues. Control worldwide daily issues and defects via support ticket application. Maintain and modify the user security databases within STC application portfolio. Analysis and unsupervised manipulation of data on live production systems. Create and control production change requests for the STC application suite. Maintain relationships with internal and external parties for the application suite. Work with internal teams to ensure successful handover of releases within the business. Perform analysis on support metrics from multiple sources (API, PowerBI, ODBC).Requirements
A degree in computer science or similar. Technical competencies: SQL Server Manager (basic queries and joins) XML or JSON (ability to read files). Microsoft suite (Office, Excel, Outlook, Word, PowerPoint Proven critical thinking skills, follow through, and attention to detail. Excellent communication skills and customer-service abilities (collaboration is key for this position). Previous experience using a ticketing system (FreshService/ServiceNow). Preferred technical skills: Azure Active Directory, Azure Logic Apps, Advanced SQL query management, Middleware/Integrations, API knowledge (basics of endpoints), VBA / Python automation, Power BI reporting, Remote Desktop / Citrix experience.What we offer
Join us and become part of a family founded organization where your contribution counts. A fulltime role in an enthusiastic and collaborative team. The ability to partially work remotely. 2 days from home 3 days in the office. A competitive compensation package.How to apply
Procedure: Complete the online application form and send it to us along with your CV and cover letter. We will invite you for two interviews.-
Service Desk Analyst
1 week ago
Romford, United Kingdom Adecco Full timeService Desk AnalystFull-time, permanentLocation: Romford, Havering (hybrid but full-time presence in the office is required for the training period)Benefits include:A competitive compensation package25 days holiday (+ public holidays)2 external professional training courses per year (taken during work days)Private health care (taxable)Frequent company and...
-
Service Desk Analyst
2 weeks ago
Romford, United Kingdom Adecco Full timeService Desk Analyst Full-time, permanent Location: Romford, Havering (hybrid but full-time presence in the office is required for the training period) Benefits include: A competitive compensation package 25 days holiday (+ public holidays) 2 external professional training courses per year (taken during work days) Private health care (taxable) Frequent...
-
Service Desk Analyst
3 weeks ago
Romford, United Kingdom Adecco Full timeService Desk AnalystFull-time, permanentLocation: Romford, Havering (hybrid but full-time presence in the office is required for the training period)Benefits include:A competitive compensation package25 days holiday (+ public holidays)2 external professional training courses per year (taken during work days)Private health care (taxable)Frequent company and...
-
Service Desk Analyst
3 weeks ago
Romford, United Kingdom Adecco Full timeService Desk AnalystFull-time, permanentLocation: Romford, Havering (hybrid but full-time presence in the office is required for the training period)Benefits include:A competitive compensation package25 days holiday (+ public holidays)2 external professional training courses per year (taken during work days)Private health care (taxable)Frequent company and...
-
Service Desk Analyst
3 weeks ago
Romford, United Kingdom Adecco Full timeService Desk AnalystFull-time, permanentLocation: Romford, Havering (hybrid but full-time presence in the office is required for the training period)Benefits include:A competitive compensation package25 days holiday (+ public holidays)2 external professional training courses per year (taken during work days)Private health care (taxable)Frequent company and...
-
Service Desk Analyst
3 weeks ago
Romford, United Kingdom Adecco Full timeService Desk AnalystFull-time, permanentLocation: Romford, Havering (hybrid but full-time presence in the office is required for the training period)Benefits include:A competitive compensation package25 days holiday (+ public holidays)2 external professional training courses per year (taken during work days)Private health care (taxable)Frequent company and...
-
Service Desk Analyst
4 days ago
Romford, United Kingdom Adecco Full timeService Desk AnalystFull-time, permanentLocation: Romford, Havering (hybrid but full-time presence in the office is required for the training period)You could be just the right applicant for this job Read all associated information and make sure to apply.Benefits include:A competitive compensation package25 days holiday (+ public holidays)2 external...
-
Service Desk Analyst
3 days ago
Romford, United Kingdom Adecco Full timeService Desk AnalystFull-time, permanentLocation: Romford, Havering (hybrid but full-time presence in the office is required for the training period)You could be just the right applicant for this job Read all associated information and make sure to apply.Benefits include:A competitive compensation package25 days holiday (+ public holidays)2 external...
-
Service Desk Analyst
3 weeks ago
Romford, UK, Essex, United Kingdom Adecco Full timeService Desk AnalystFull-time, permanentLocation: Romford, Havering (hybrid but full-time presence in the office is required for the training period)Benefits include:A competitive compensation package25 days holiday (+ public holidays)2 external professional training courses per year (taken during work days)Private health care (taxable)Frequent company and...
-
Service Desk Analyst
2 weeks ago
Romford, Greater London, United Kingdom Adecco Full timeService Desk Analyst Full-time, permanent Location: Romford, Havering (hybrid but full-time presence in the office is required for the training period) Benefits include: A competitive compensation package 25 days holiday (+ public holidays)2 external professional training courses per year (taken during work days) Private health care (taxable) Frequent...
-
Service Desk Analyst
3 weeks ago
Romford, Greater London, United Kingdom Adecco Full timeService Desk Analyst Full-time, permanent Location: Romford, Havering (hybrid but full-time presence in the office is required for the training period) Benefits include: A competitive compensation package 25 days holiday (+ public holidays)2 external professional training courses per year (taken during work days) Private health care (taxable) Frequent...
-
Service Desk Support Specialist
2 weeks ago
Romford, United Kingdom Adecco Full timeWe are seeking a talented Service Desk Analyst to join our team at Adecco. As a Service Desk Analyst, you will play a critical role in resolving complex support requests and ensuring the stability of our global application portfolio.You will collaborate closely with internal users, customers, suppliers, business analysts, and developers to provide...
-
Service Desk Support Specialist
5 days ago
Romford, United Kingdom Adecco Full timeWe are seeking a talented Service Desk Analyst to join our team at Adecco. As a Service Desk Analyst, you will play a critical role in resolving complex support requests and ensuring the stability of our global application portfolio.You will collaborate closely with internal users, customers, suppliers, business analysts, and developers to provide...
-
Service Desk Support Specialist
2 weeks ago
Romford, United Kingdom Adecco Full timeWe are seeking a talented Service Desk Analyst to join our team at Adecco. As a Service Desk Analyst, you will play a critical role in resolving complex support requests and ensuring the stability of our global application portfolio.Key Responsibilities:Collaborate with internal users, customers, suppliers, business analysts, and developers to resolve...
-
Service Desk Support Specialist
5 days ago
Romford, United Kingdom Adecco Full timeWe are seeking a talented Service Desk Analyst to join our team at Adecco. As a Service Desk Analyst, you will play a critical role in resolving complex support requests and ensuring the stability of our global application portfolio.Key Responsibilities:Collaborate with internal users, customers, suppliers, business analysts, and developers to resolve...
-
Service Desk Operations Specialist
7 days ago
Romford, Greater London, United Kingdom Adecco Full timeJob SummaryAdecco is seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to internal users, customers, and suppliers.Key ResponsibilitiesResolve complex technical issues through critical thinking and problem-solving skills.Collaborate with internal stakeholders, including...
-
Service Desk Operations Specialist
5 days ago
Romford, Greater London, United Kingdom Adecco Full timeJob SummaryAdecco is seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to internal users, customers, and suppliers.Key ResponsibilitiesResolve complex technical issues through critical thinking and problem-solving skills.Collaborate with internal stakeholders, including...
-
Service Desk Operations Specialist
4 days ago
Romford, Greater London, United Kingdom Adecco Full timeJob SummaryAdecco is seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will play a critical role in providing technical support to our clients and internal stakeholders.Key ResponsibilitiesResolve complex technical issues and provide timely support to clients and internal stakeholders.Collaborate with cross-functional...
-
Service Desk Operations Specialist
4 days ago
Romford, Greater London, United Kingdom Adecco Full timeJob SummaryAdecco is seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will play a critical role in providing technical support to our clients and internal stakeholders.Key ResponsibilitiesResolve complex technical issues and provide timely support to clients and internal stakeholders.Collaborate with cross-functional...
-
Service Desk Operations Specialist
5 days ago
Romford, Greater London, United Kingdom Adecco Full timeJob Summary:Adecco is seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for resolving complex support requests and collaborating with internal users, customers, suppliers, business analysts, and developers to ensure the stability of our global application portfolio.Key Responsibilities:Provide...
