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Service Desk Support Specialist

2 months ago

Romford, United Kingdom Adecco Full time

We are seeking a talented Service Desk Analyst to join our team at Adecco. As a Service Desk Analyst, you will play a critical role in resolving complex support requests and ensuring the stability of our global application portfolio.

You will collaborate closely with internal users, customers, suppliers, business analysts, and developers to provide exceptional customer service and technical support.

The ideal candidate will have a degree in a STEM subject, critical thinking skills, attention to detail, and excellent communication and customer-service abilities.

Technical competencies in SQL Server Manager, XML, and the Microsoft suite are essential. Preferred technical skills include Azure Active Directory, Azure Logic Apps, Middleware/Integrations, API knowledge, VBA/Python automation, Power BI reporting, and Remote Desktop/Citrix experience.

Adecco is an innovative organisation that values collaboration, customer satisfaction, and technical expertise. If you are looking to join a dynamic team and contribute to our mission, we encourage you to apply.