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Assistant Manager, Control Execution – Consumer Lending Chief Controls Office
3 months ago
Description
Job title: Assistant Manager, Control Execution – Consumer Lending Chief Controls Office
LOCATION: Chester, Manchester, Leeds
HOURS: Full time
WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above
About this opportunity
This is an opportunity to join the newly-formed Consumer Lending Chief Controls Office team within the Consumer Lending Chief Operating Office, delivering a broad range of activities that focus on how Consumer Lending as a business manages its non-financial risk & control environment.
We’re on an exciting journey and there couldn’t be a better time to join us. We’re putting in place a fresh operating model for non-financial risk management across Lloyds Banking Group, empowering our people to take end-to-end accountability for managing the risks they face.
This assistant manager role is within our Library Control Execution Team which is a core part of the Consumer Lending Chief Controls Office. We use our operational knowledge of the Group structure and Consumer Lending business unit to lead the application of the risk taxonomy and improvements in the control environment.
The Chief Controls Office operates a team culture and you’ll be expected to work effectively as part of the wider team, collaborating to solve problems and sharing knowledge. There are always new issues and opportunities to resolve and leverage, so starting every day with a desire to grow, focus and change is critical to success in the role.
About us
Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.
What you'll be doing
Supervising and supporting a range of control management processes and activities in alignment with the Group’s Enterprise Risk Management Framework (ERMF). Managing the timely and accurate production of high-quality documentation, reporting and analysis to support development of the control environment:
Working with risk and control owner teams to help deliver against aligned customer, business and strategic outcomes.
Producing timely and accurate documents and reports by collecting risk and control data from a variety of sources and input data into standardised formats.
Assisting the development of the first line control management centre of excellence that supports safe growth and enables high quality customer service.
Delivering prescribed outcomes by working with established control design, mapping, monitoring and testing approaches. Reporting findings to senior colleagues.
Assisting in the management of actions on operational risk events and breaches following Risk & Control Self-Assessment (RCSA). Identifying issues and then suggesting and implementing improvements to the control environment with guidance from senior colleagues
What you’ll need
We’re looking for someone who can apply Operational knowledge of our Consumer Lending business unit sufficiently to be able to support a range of processes relating to implementation of the Risk Taxonomy, RCSA management and control execution. Ideally with experience in a related field (eg audit or risk & control management) or, alternatively, having gained capability through experience in a similar function along with:
Control management - experience of data-led control management and its practical implementation. Good organisational skills to support the preparation of documentation that includes summarising data and information to produce and maintain standardised risk and control process maps. Ability to provide support to the ongoing development of control tooling solutions to enable optimisation and automation of the control environment.
Data & Analytics – ability to understand and assimilate different sources of data and complex information to support with effective problem solving that leads to relevant conclusions and recommendations. Experience of bringing to bear strong analytical skills to support the assessment of the control environment effectiveness using a wide range of information and sources to identify potential impacts on the business
Reporting – ability to provide support with control testing activity to enable the production of concise reporting outputs on the efficiency and performance of controls and compliance
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%
An annual bonus award, subject to Group performance
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
28 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
