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TechOps Generalist
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London, Greater London, United Kingdom Octopus Energy Full timeAbout the RoleWe are seeking a highly skilled and experienced TechOps Generalist to join our team at Octopus Energy. As a key member of our team, you will play a critical role in defining and shaping our TechOps function, providing world-class support to our employees, and driving transformational change within the organization.Key ResponsibilitiesProvide...
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London, Greater London, United Kingdom Octopus Energy Full timeAbout the RoleWe are seeking a highly skilled and experienced TechOps Generalist to join our team at Octopus Energy. As a key member of our team, you will play a critical role in defining and shaping our TechOps function, providing world-class support to our employees, and driving transformational change within the organization.Key ResponsibilitiesProvide...
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TechOps Generalist
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London, Greater London, United Kingdom Octopus Energy Full timeAbout the RoleWe are seeking a highly skilled and experienced TechOps Generalist to join our team at Octopus Energy. As a key member of our IT team, you will play a critical role in defining and implementing our technical operations strategy.Key ResponsibilitiesProvide exceptional technical support to our employees, ensuring they have the tools and resources...
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TechOps Generalist
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London, Greater London, United Kingdom Octopus Energy Full timeAbout the RoleWe are seeking a highly skilled and experienced TechOps Generalist to join our team at Octopus Energy. As a key member of our IT team, you will play a critical role in defining and implementing our technical operations strategy.Key ResponsibilitiesProvide exceptional technical support to our employees, ensuring they have the tools and resources...
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TechOps Generalist
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London, Greater London, United Kingdom Octopus Energy Full timeAbout the RoleWe are seeking a highly skilled and experienced TechOps Generalist to join our team at Octopus Energy. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our technology infrastructure and providing exceptional support to our employees.Key ResponsibilitiesProvide technical support to employees...
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TechOps Generalist
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TechOps Generalist
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TechOps Generalist
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TechOps Specialist
1 week ago
London, Greater London, United Kingdom Octopus Energy Full timeJob Title: TechOps GeneralistWe are seeking a highly skilled and experienced TechOps Generalist to join our team at Octopus Energy. As a key member of our IT operations team, you will play a critical role in ensuring the smooth operation of our technology infrastructure and providing exceptional technical support to our employees.Key Responsibilities:Provide...
TechOps Generalist
3 months ago
What you'll do
Provide delightful day-to-day technical support to all areas of the business, to ensure our incredible employees are able to do their job as efficiently as possible. Their problems are our problems. Troubleshoot and fix a wide range of technical issues, from laptop faults and network issues, to automated account provisioning failures and SSO problems. Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience. Continually find opportunities to automate our processes and improve the user experience. Empower our people to help themselves by designing and building self-service solutions. Monitor and maintain all the tech in our offices around the world - networks, meeting rooms, printers, digital signage, CCTV, door access control. Lead and manage complex technical projects with multiple stakeholders from around the business. Examples of some TechOps projects include… Rollout of, and migration to, a new identity provider macOS and Windows MDM migration Rollout of a new device trust and posture compliance solution The replacement of insecure factors like SMS with phishing-resistant factors
What you'll need
As part of your role supporting Octopus Energy Generation specifically, you’ll need… Microsoft stack support experience, including AzureAD, PowerBI, Sharepoint. A desire for a lot of process improvement and planning large system migrations. As well as the above skills, you’ll also have experience with the below, as any of our other Generalists do: Experience leading on a range of technical projects across various technologies and platforms A deep understanding of Windows, macOS, iOS and Android. Troubleshooting should be natural and enjoyable for you. Experience with scripting, using APIs and automating mundane, error-prone repetitive tasks. To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time. Experience working with multiple teams and managing multiple stakeholders. Experience managing and deploying applications to macOS, Windows, iOS and Android devices. Experience with Identity & Access Management systems like Okta or Microsoft Entra. Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML. Understanding of identity provisioning technologies such as SCIM. Experience of designing and installing office networks - we use Cisco Meraki. A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing. Don’t think you check off all of the above? We love hiring passionate people with a drive to learn so get in touch and let us know which areas you don’t currently have confidence and/or experience with, we’d love to hear from you
Why else you'll love it here
Wondering what the salary for this role is? Just ask us On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit Octopus Energy Group is a unique culture . An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about We won in 2022, on Glassdoor we were voted and our Group CEO, Greg has recorded and how we empower our people. We’ve also been placed in the and most recently Visit our UK perks hub - If this sounds like you then we'd love to hear from you.Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magicStudies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.