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Projects & Operations Manager

2 months ago


London, United Kingdom Royal College of Music Full time

Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and contemporary outlook. Our excellence was recognised by the 2024 QS World University Rankings, in which we were ranked as the global No. 1 institution for both Music and Performing Arts. The College has held this world-leading place in Performing Arts for the three successive years, while Music is a new subject introduced to the rankings this year.


The RCM is seeking to engage a Projects & Operations Manager and will play a key role in supporting and leading on the review, development, implementation and management of a wide range of projects as well as Estates and FM policies, procedures and functions. The Projects & Operations Manager directly line-manages House Manager and Box Office Supervisor, acting as a key point of contact for appropriate internal and external stakeholders. 


Candidates will need to demonstrate:


• Experience in project management and estates operations
• Background in visitor engagement providing costumer service such as box office, front of house services 
• A positive and proactive attitude, and quick to respond to requests
• The ability to work as part of a busy team
• The ability to make considered decisions and, where necessary, take emergency action
• Confidence in report writing, data analysis and active management of project work and contractors 

How to apply

For full details of this position please download the Applicant Information Pack above.

To apply, please complete the following forms, which can be downloaded from further down this page:

Application Form Equal Opportunities Form

If you are applying by email, please state clearly in the subject line the title of the post for which you are applying.

CVs without an application form will not be accepted. All applicants will be required to provide evidence of their eligibility to work in the UK.

Application Form

Equal Opportunities Form

The Royal College of Music is an Equal Opportunities Employer.