Team Administrator

3 months ago


Bournemouth, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

Job summary

A vacancy has arisen for a part time (33 hours a week) Band 3 administrator to come and work within our busy and friendly Mental Health Support Team in Schools (BCP).

We are looking for a motivated and enthusiastic individual with strong attention to detail to provide comprehensive administrative support to the team.

The successful candidate will require ability to multi-task, using their own initiative, and work flexibly to manage the workload in accordance with agreed quality standards, and demonstrate a good knowledge of Microsoft Office programmes including Outlook , Word and Excel.

Previous NHS experience would be an advantage but not essential.

The post will be based at Stokewood Road, Winton, Bournemouth and will need to be available to work a full day (9-5) on a Monday and Friday. The rest of the week is open to more flexibility.

Main duties of the job

The post holder will need to ensure the provision of a professional , efficient and confidential administration service and to offer a high standard of customer care.

Provide information to families and young people, staff, schools, CAMHS colleagues and multi-agency professionals relating to appointments, patient care, service pathways and to attend meetings, minuting as required. This should be done alongside the maintenance of computer systems, spreadsheets and databases that are required by the team.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact

Person Specification

KNOWLEDGE, SKILLS AND TRAINING

Essential

Good communication skills (written, verbal and telephone manner) Excellent typing skills

JOB SPECIFIC EXPERIENCE

Essential

Previous experience working in a busy office

Desirable

Previous experience of working in a health setting

INFORMATION TECHNOLOGY

Essential

Good knowledge of Microsoft Office, Word and Excel

Desirable

Knowledge and use of CANVA Knowledge of health information systems (eg RIO and system one)

PERSONAL QUALITIES/ATTRIBUTES

Essential

Enthusiastic and motivated with a positive approach to work Ability to work on own initiative whilst being a team player
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