Admin Team Leader, Head and Neck Specialties

4 weeks ago


Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

Job summary

We are looking for a proactive and enthusiastic Admin Team Leader to support our dedicated admin team within our Head and Neck Service at Torbay Hospital.

This post will be working alongside an established team leader.

The successful candidate will be an experienced admin supervisor, have excellent communication skills and an eye for detail. They will need to work independently, prioritising and managing their own workload effectively and responding to the needs of the department.

The environment is dynamic, fast paced and challenging. In return you would be part of a fantastic team with a strong support structure. Personal resilience, drive, focus and the ability to work to tight deadlines are essential requirements.

This is a great opportunity to progress your career and if you are looking for a new challenge, enjoy variety in your work and would like to be part of a team striving to make a difference,we would like to hear from you.

Main duties of the job

To provide shared line management support and supervision of the secretarial and administration teams within the Head and Neck Department ensuring strict compliance with Trust policies and procedures.

To proactively work with the Oral & Maxillofacial, Orthodontic and Restorative Dentistry Departments to ensure the general smooth running of non clinical services. Attend departmental meetings and take minutes. Compiling departmental rotas and oversee annual leave requests. To participate in the Recruitment process of admin staff and undertake staff appraisals. Monitor and report on RTT targets.

About us

The Oral & Maxillofacial, Orthodontic and Restorative Dentistry Department consists of 7 Consultant staff, 2 Associate Specialists and 3 Specialty doctors. There are also 9 juniors doctors ranging from ST1's to ST8's. We also have a team of 13 Specialist Dental Nurses.

Job description

Job responsibilities

Please see attached job description for details on the role including personal specification with essential and desirable criteria.

Person Specification

Essential

Essential

Good Standard of Education GCSE / Equivalent Keyboard Skills NVQ3 in administraction or equivalent Evidence of leadership skills Ability to manage conflict Experience of change management Evidence of problem solving skills Experience working with PC's and spread sheets Experience of compiling departmental timetables and rotas Knowledge of Microsoft software Able to communicate effectively with all Ability to work under pressure and achieve deadlines Customer Care Abilty to work on own initiative & Part of a team Good interpersonal skills

Desirable

Proven relevant NHS supervisory experience Management qualification or relevant experience Experience of working in multi skilled teams ECDL or equivalent Understand patient access policy Understand RTT, performance targets and waiting lists Understand PTL Knowledge of systems (C&B, infoflex, Allocate, Tempre, Galaxy etc)

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