Medical Secretary

2 weeks ago


Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

To provide comprehensive and high quality secretarial, administrative and clerical support to the department ensuring an effective and efficient service is delivered.

To support the Admin Team Leaders to undertake change management.

To ensure that patients are treated with courtesy, dignity and respect.

Health Careers |
- To work closely with all grades of clinical and administrative staff, along with other employees within the Trust. To liaise with patients, GP’s and other external agencies.
- To communicate effectively in writing and verbally on a daily basis.
- To ensure all results of tests and investigations are tracked effectively, shown to the relevant consultant promptly and to undertake appropriate action as instructed.
- To independently deal with patient/carer telephone calls and enquiries in an efficient, sensitive and confidential manner, exercising judgement to analyse and resolve any problems and referring on to the clinician as appropriate.
- All clinic outcomes must be recorded accurately and complete or amend any that have not been done.
- Clinical diaries (both paper and electronic) are to be maintained and checked against the published timetables. Discretion and initiative used when arranging meetings and appointments for patients, relatives and others. To ensure that arrangements regarding medical staff leave and cover arrangements are circulated appropriately and that clinical activities are amended accordingly.
- Taking and transcribing formal minutes if required.
- To undertake a variety of office duties such as filing, opening and distributing post, photocopying, moving and lifting of patient notes to ensure the efficient and effective support to the department.
- To plan and organise own workload efficiently and to highlight any concerns to the Admin Team Leaders.

The Ophthalmology department consists of 13 Consultant Ophthalmologists, 2 Associate Specialists, 1 specialty doctor and 1 GP practitioner. There are also junior doctors ranging from ST1s to ST8s including Belgium Fellows. The Orthoptic department consists of 1 Head Orthoptists and an orthoptist team; as well as Allied Health Professionals and Specialist Nurses.

The department is supported by a Practice Manager, 2 Admin Team Leaders, 1 Eye Surgery Unit supervisor, a team of B3 and B2 secretaries plus B2 receptionists/admissions clerks.

The Ophthalmology service is very busy and the admin teams are key to ensure things run smoothly and efficiently. It is therefore imperative that each member of the team works well under pressure and as a team player but equally as important that they are able to work independently and prioritise workload effectively.

One of the main rewards of this role is knowing you have made a difference and enhanced a patient’s experience within the Ophthalmology Department.

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.


  • Medical Secretary

    1 month ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    To provide comprehensive and high quality secretarial, administrative and clerical support to the department ensuring an effective and efficient service is delivered. To support the Admin Team Leaders to undertake change management. To ensure that patients are treated with courtesy, dignity and respect. To work closely with all grades of clinical and...

  • Medical Secretary

    4 weeks ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    We are looking to recruit an enthusiastic, highly motivated and experienced Medical Secretary to work within the Cardiology Team.

  • Medical Secretary

    4 weeks ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Child Health Department as a Band 3 Medical Secretary, working 37.5 hours per week, Monday to Friday. You will be part of a team of medical secretaries in a supportive, friendly environment, working individually as well as assisting each other with their daily tasks. You will be responsible for providing a...

  • Medical Secretary

    4 weeks ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    We are looking for an enthusiastic member of staff to join our existing secretarial team within the Head and Neck Department as a Medical Secretary to our Plastic Surgery Team. We will provide training for our patient records systems and the hospital databases, such as PAS and e-Referral system. If you are a good communicator and can work both...


  • Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    We are seeking to recruit a Medical Secretary in our Oncology Team. To provide comprehensive and high quality secretarial, administrative and clerical support to the department, ensuring an effective and efficient service is delivered. To support the Practice Manager to undertake change management. To ensure that patients are treated with courtesy,...

  • Medical Secretary

    1 month ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Neurology Department to cover a maternity period as a Band 3 Medical Secretary, working 37.5 hours per week, Monday to Friday. You will need to be a team player, with experience of working in an office environment. Experience of dealing with the public will be an advantage. You will have the ability to work both...

  • Medical Secretary

    4 weeks ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    We are looking for somebody to provide high quality secretarial, administrative and clerical support to Obstetrics & Gynaecology, maintaining departmental and Trust standards in line with Standard Operating Procedures. You will be supporting the Supervisor/Practice Manager to undertake change management and to ensure patients are treated with courtesy,...

  • Medical Secretary

    4 weeks ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    We are looking for somebody to provide high quality secretarial, administrative and clerical support to Obstetrics & Gynaecology, maintaining departmental and Trust standards in line with Standard Operating Procedures. You will be supporting the Supervisor/Practice Manager to undertake change management and to ensure patients are treated with courtesy,...

  • Medical Secretary

    1 month ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    We are looking to recruit an enthusiastic, organised, self-motivated individual with excellent interpersonal and communication skills to fulfil this secretarial role within the Clinical Haematology department at Torbay Hospital. You must demonstrate and have knowledge of a full range of secretarial procedures acquired through relevant qualifications or...

  • Medical Secretary

    1 month ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    You will be responsible for providing a comprehensive secretarial service to Consultant Rheumatologists and team in an efficient and timely manner, assisting in the organisation of the consultant’s workload. You will have excellent organisational, secretarial and communication skills, with a pass in GCSE English Language. You will need to be a team...

  • Medical Secretary

    4 weeks ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    You will be responsible for providing a comprehensive secretarial service to Consultant Rheumatologists and associated team in an efficient and timely manner, assisting in the organisation of the consultant’s workload. You will have excellent organisational, secretarial and communication skills, with a pass in GCSE English Language. - You will need to be...

  • Medical Secretary

    1 week ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    We are looking to recruit an enthusiastic, organised, self-motivated individual with excellent interpersonal and communication skills to fulfil this secretarial role within the Clinical Haematology department at Torbay Hospital. You must demonstrate and have knowledge of a full range of secretarial procedures acquired through relevant qualifications or...

  • Medical Secretary

    3 weeks ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    You will be responsible for providing a comprehensive secretarial service to our clinical team in an efficient and timely manner, as well as assisting in the organisation of their workload. You will have excellent organisational, secretarial and communication skills, with a pass in GCSE English Language. We would welcome you to contact us to have an...

  • Legal Secretary

    4 weeks ago


    Torquay, United Kingdom Cathedral Appointments Full time

    **Competitive Salary DOE | Full or Part time hours** Are you an experienced **Legal Secretary** looking for a new opportunity? Do you have good typing speed and strong administrative skills? If so, this could be a fantastic opportunity for you! **Legal Secretary Responsibilities**: - Preparation of correspondence and documents by audio typing - Dealing...

  • Medical Secretary

    1 month ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    You will be responsible for providing a comprehensive secretarial service to our clinical team in an efficient and timely manner, as well as assisting in the organisation of their workload. You will have excellent organisational, secretarial and communication skills, with a pass in GCSE English Language. We would welcome you to contact us to have an...


  • Torquay, United Kingdom Cathedral Appointments Full time

    **Salary Competitive DOE | 22 hours per week or 3 days** Our client a friendly, well respected, and successful legal practice is seeking a **Legal Secretary** to join their Residential Property Department based in Torquay. The role is part time, and the hours of work are flexible; 22 hours or 3 days per week. **Legal Secretary responsibilities...

  • Medical Secretary

    4 weeks ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    To provide administrative service that is tailored to meet the needs of the individual and to understand what our patients/customers need and be adaptable and responsive To work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department. To manage diaries and undertake a varied number...

  • Medical Secretary

    1 month ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    To ensure all clinical and non-clinical correspondence are reported and typed within local targets. To work closely with all grades of clinical and administrative staff, along with other employees within the Trust. To liaise with patients, GP's and other external agencies. To communicate effectively in writing and verbally on a daily basis. To ensure all...

  • Medical Secretary

    4 weeks ago


    Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    To ensure all clinical and non-clinical correspondence are reported and typed within local targets. To work closely with all grades of clinical and administrative staff, along with other employees within the Trust. To liaise with patients, GP's and other external agencies. To communicate effectively in writing and verbally on a daily basis. To ensure all...


  • Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

    Job summary To provide comprehensive and high quality secretarial, administrative and clerical support to the department ensuring an effective and efficient service is delivered To support the Practice Manager to undertake change management To ensure that patients are treated with courtesy, dignity and respect Main duties of the job To work...