Oncology Medical Secretary

3 weeks ago


Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

We are seeking to recruit a Medical Secretary in our Oncology Team.

To provide comprehensive and high quality secretarial, administrative and clerical support to the department, ensuring an effective and efficient service is delivered.

To support the Practice Manager to undertake change management.

To ensure that patients are treated with courtesy, dignity and respect.

Health Careers |
- To work closely with clinical and administrative staff and other employees within the Trust and liaise with patients, GP's and other external agencies.
- This position requires empathy and tact when dealing with patients who may be angry or upset regarding any aspect of their care.
- To communicate effectively in writing and verbally on a daily basis.
- To ensure all results of investigations are tracked and shown to the relevant consultant promptly for action as instructed.
- To independently deal with patient/carer enquiries in an efficient, sensitive and confidential manner and referring on to the clinician as appropriate.
- All clinic outcomes to be recorded accurately and completed or amended.
- Audio typing of clinic and admin letters,
- Clinical diaries to be maintained and checked against the published timetables. Discretion and initiative used when arranging meetings and appointments for patients, relatives and others. To ensure that medical staff leave and cover arrangements are circulated and clinical activities are amended accordingly.
- Taking and transcribing formal minutes if required.
- To open and act on correspondence received.

Torbay and South Devon NHS Foundation Trust (Torbay Hospital) is a busy, successful and progressive hospital located on the English Riviera, South Devon's beautiful bay which is surrounded by stunning coast and countryside.

To ensure all results of tests and investigations are tracked effectively, shown to the relevant consultant promptly and to undertake appropriate action as instructed

All clinic outcomes must be recorded accurately and complete or amend any that have not been done

Ensure patients are put at the heart of the service

To enter Referral to Treatment (RTT) events accurately and in a timely manner

Please refer to your suitability to the post in your supporting information from the role requirements or person specification.


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