Patient Services Administrator

1 day ago

Haywards Heath, United Kingdom Nuffield Health Full time

Patient Services Administrator - Theatre

Haywards Heath Hospital | Administration | Permanent contract | Full time
£23,887.50 per annum, depending on experience

37.5 hours per week

Are you a confident and customer-focused administrator, who's passionate about great customer service? Then you could be just who we're looking for. Join the nation's largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.

As a Patient Services Administrator in our Theatre department at our [insert hospital name], you'll provide knowledgeable administrative and practical support to nursing and clinical staff, to standards and timescales required whilst using empathy and customers service skills to build relationships. Through great communication and IT skills. Ideally, you have experience of working in healthcare administration.

The Role

As a Patient Services Administrator, you will:

  • Provide efficient and effective administrative support to the standards and timescales required.

  • Handle queries within the remit of own role and escalate more complex / serious issues to senior staff where required.

  • Be point of contact for any visitors to Theatre department.

  • Deal appropriately with phone calls into the department.

  • Amend/changes to theatre list orders.

  • Update the National Joint Register.

  • Be a Health & Safety representative.

  • Scan and archive documents.

  • Attend and minute take the Theatre team meetings.

The Person

To succeed as a Patient Services Administrator, you will have:

  • Experience in theatre and hospital administration processes.

  • Excellent communication/interpersonal skills.

  • Good IT and Keyboard Skills.

  • Good organisation and analytical skills.

  • Experience of working in a customer facing / medical environment.

  • Knowledge and understanding of clinical terminology.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From financial and emotional wellbeing support to an online GP, gym membership and private healthcare. At Nuffield Health, we'll take care of what's important to you.

Nuffield Health Haywards Heath Hospital.

Opened in 1993 and close to the centre of Haywards Heath, the Nuffield Health Haywards Heath Hospital provides a wide range of medical services from minor procedures through to major surgical specialties. With three operating theatres - 1 is laminar flow, comprehensive outpatient facilities including a 3T MRI scanner, an excellent onsite pre-assessment clinic, physiotherapy department and 26 en-suite rooms on the ward.

Ours is a well-planned hospital with a clean, modern environment. We are proud of our consistently high standards of patient care which is delivered by our fantastic team throughout the whole patient journey.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Applications will be considered as they are received and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore please apply early to ensure you are considered for the post.

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