Patient Pathway Administrator
3 weeks ago
Job summary
MAIN PURPOSE OF POST
To assist in the provision of a professional, comprehensive and effective administrative service to the Gastroenterology Secretariat. Work as part of a team to provide secretarial and clerical support for the unit as required To develop and maintain a high quality service, ensuring the service is effectively and efficiently delivered to all patients and colleagues.
Main duties of the job
Administration
Review and despatch of clinical, administrative and general correspondence by digital transcription. Ensuring that clinic letters are sent out promptly to General Practitioners. Provide administrative support to Consultants, clinical staff and all patients under their care, including diary administration, correspondence support and other administrative duties as required. Other typing and proof-reading as required eg. publications, reports.General Duties and responsibility
Act in a manner aligned to our Trust Values and consistently demonstrate the behaviours that will ensure we achieve our ambition of delivering compassionate excellence. Maintain an efficient administration system within the office in order to achieve high quality standards in a demanding and constantly changing environment. Work flexibly, as necessary, to cover peaks and troughs of work across the department and to cross cover other members of the team when absences occur. Any other duties which may be needed to fulfil the objectives of the post, which are appropriate to the grade as required from your line manager or the Directorate Management team.This job description should be regarded only as a guide to the duties required and is not intended to be definitive. It may be reviewed in the light of the changing circumstances following consultation with the post holder. The job description does not form part of the contract of employment.
About us
Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel
Job description
Job responsibilities
RISK MANAGEMENT
The management of risk is the responsibility of everyone and will be achieved within a progressive, honest and open environment.
Staff will be provided with the necessary education, training and support to enable them to meet this responsibility.
Staff should be familiar with the
Major Incident Policy Fire Policyand should make themselves familiar with the local response plan and their role within that response.
RESPONSIBILITIES FOR HEALTH & SAFETYThe post holder is responsible for ensuring that all duties and responsibilities of this post are carried out in compliance with the Health & Safety at Work Act 1974, Statutory Regulations and Trust Policies and Procedures. This will be supported by the provision of training and specialist advice where required.
INFECTION CONTROLInfection Control is everyones responsibility. All staff, both clinical and non clinical, are required to adhere to the Trusts Infection Prevention and Control Policies and make every effort to maintain high standards of infection control at all times thereby reducing the burden of Healthcare Associated Infections including MRSA.
All staff employed by the OUHFT have the following key responsibilities:
Staff must decontaminate their hands prior to and after direct patient contact or contact with the patients surroundings. Staff members have a duty to attend mandatory infection control training provided for them by the Trust. Staff members who develop an infection (other than common colds and illness) that may be transmittable to patients have a duty to contact Occupational Health. CHILDRENS RIGHTSThe post holder will endeavour at all times to uphold the rights of children and young people in accordance with the UN Convention Rights of the Child.
SAFEGUARDING CHILDREN AND VULNERABLE ADULTSThe Trust is committed to safeguarding children and vulnerable adults throughout the organisation. As a member of the trust there is a duty to assist in protecting patients and their families from any form of harm when they are vulnerable.
INFORMATION GOVERNANCEAll staff must complete annual information governance training. If you have a Trust email account this can be completed on-line, otherwise you must attend a classroom session. For further details, go to the Information Governance intranet site.
DATA QUALITYData quality is a vital element of every member of staffs job role. The Oxford Radcliffe Hospitals recognises the importance of information in the provision of patient care and in reporting on its performance. Data quality is therefore crucial in ensuring complete, timely and accurate information is available in support of patient care, clinical governance, performance management, service planning, and financial and resource planning and performance.
All staff should ensure that they have read and understood the Trusts Data Quality Policy
Person Specification
Education
Essential
GCSE English and Math (Or Equivalent) at Grade C or above
Experience
Essential
Great communication skills Computer Literate High standard of spoken and written English Ability to prioritise and work to deadlines Conscientious, hard working and reliable Capable of working with minimal supervision Evidence of positive approach to working in complex environments
Desirable
Familiarity with NHS performance targets Band 4 experience Working with OUH databases-
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