Patient Pathway Administrator

3 weeks ago


Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

As Patient Pathway Administrator for Mitochondrial Service at the Oxford University Hospitals, you will play a critical role in helping to shape the future of the service. This is an exciting opportunity to support a team of skilled professionals who work at the forefront of genetics research and clinical practice. Your primary responsibility will be to oversee the administrative aspects of the Mitochondrial Service.

To attend to patients, colleagues and referrers to the service, both in person and on the telephone, promptly and courteously at all times and be a worthy front-line representative of the high quality service.

To provide an efficient and effective administration function within Clinical Genetics service. Be first point of contact for the consultants, genetic counsellors and wider medical teams. Coordinate the workflows through the admin team to ensure consistency across the service.

To work within an administrative team dedicated to quality and effective patient care and maintaining Trust policy on patient confidentiality.

To work according to the administrative processes in place to support the delivery of Trust and national targets, especially with regards to the 18-week pathway.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

For detailed information on the post please refer to Job Description and Person Specification that is attached to this advert.



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